Client requirements

To find the latest information about the client requirements, see BigFix Support Matrix.

If you are using BigFix Inventory, before storing scan uploads, see Hardware requirements for the client.

AIX

Starting from Patch 1, on AIX systems, ensure that your AIX 7.1 TL5, 7.2 TL5 or 7.3 installation satisfies the following prerequisite conditions of packages installed:
  • xlC.rte >= version 16.1.0.10
  • if libc++.rte version < 17.1.0.0, then libc++.rte must be >= version 16.1.0.10
  • if libc++.rte >= 17.1.0.0, then libc++.rte, libc++abi.rte and libunwind.rte must be >= 17.1.1.4

These filesets are contained in the latest fix pack released by IBM.

Windows

On Windows systems, ensure that the BESClient service runs as the SYSTEM account.

Linux

On Red Hat Enterprise Linux 7 or later, ensure that you have installed the Athena library (libXaw package) before installing the client.

On Red Hat Enterprise Linux 9, ensure that you have installed the initscripts package before installing the client.

On Oracle Enterprise Linux 9, ensure that you have installed the initscripts package before installing the client.

On Rocky Linux 9, ensure that you have installed the initscripts package before installing the client.

On SUSE Linux Enterprise Server (SLES) 11 PPC64, ensure that you have installed the rpm-32bit package before installing the client.

On SUSE Linux Enterprise Server (SLES) 15 x86_64, ensure that you have installed the insserv-compat rpm package before installing the client.

On OpenSUSE Leap 15.4 x86-64, ensure that you have installed the sysvinit-tools rpm package before installing the client.

Mac

On Mac OS Mojave Version 10.14 or later, some default security settings restrict access to certain folders in the user's library which in turn might affect the behavior of custom content.

Inspectors interacting with files and directories associated with the following artifacts are impacted:
  • Location
  • Contacts
  • Photos
  • Calendar
  • Reminders
  • Camera
  • Microphone
  • Mail database
  • Message history
  • Safari data
  • Time Machine backups
  • iTunes device backups
  • Locations and routines
  • System cookies
To avoid access-related issues, do the following steps:
  1. Go to the Privacy pane of Security & Privacy preferences.
  2. Select Full Disk Access.
  3. Add the BESAgent application.

Disk space requirements

Ensure that your targets have enough disk space before you start installing the BigFix client. The following table displays the disk space requirements for installing the BigFix client on the different operating systems.
OS Directory Space required Description
Windows C:\Program Files (x86)\BigFix Enterprise\BES Client 50 MB Client Data and Installation Directories
Linux Intel & zLinuz /var/opt/BESClient 20 MB Client Data Directory
/opt/BESClient 75 MB Client Installation Directory
Linux PPC /var/opt/BESClient 20 MB Client Data Directory
/opt/BESClient 100 MB Client Installation Directory
AIX /var/opt/BESClient 20 MB Client Data Directory
/opt/BESClient 115 MB Client Installation Directory
Solaris /var/opt/BESClient 20 MB Client Data Directory
/opt/BESClient 85 MB Client Installation Directory
Mac /Library/Application Support/Bigfix 45 MB Client Data Directory
/Library/BESAgent 50 MB Client Installation Directory