Welcome
Configuration Guide
Learn how to configure BigFix according to your needs.
Client Authentication
Client Authentication (introduced in version 9) extends the security model used by BigFix to encompass trusted client reports and private messages.
Authenticating relays
BigFix deployments with internet-facing relays that are not configured as authenticating are prone to security threats.

BigFix Documentation Homepage
BigFix 11 Platform Documentation
Welcome to the BigFix Platform documentation, where you can find information about how to install, maintain, and use BigFix.
Detailed system requirements
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Platform guides in PDF format
Following is a list of links to the BigFix Platform user guides in PDF format:
Common Criteria Certification
BigFix 10.0.1.41 complies with the requirements of the standard ISO/IEC 15408 (Common Criteria) v. 3.1 for the assurance level: EAL2
Getting Started
Use this section to become familiar with BigFix infrastructure and key concepts necessary to understand how it works.
HTTPS across BigFix applications
This topic describes how the SSL/HTTPS communication works in BigFix applications and links the tasks on how to configure it.
Installation Guide
Learn the system requirements, licensing and installation instructions, and how to configure and maintain BigFix.
Configuration Guide
Learn how to configure BigFix according to your needs.
- Introduction
  This guide explains additional configuration steps that you can run in your environment after installation.
- BigFix Site Administrator and Console Operators
  In BigFix there are two basic classes of users.
- Integrating with LDAP or Microsoft Entra ID
  You can add Identity Providers associations to BigFix.
- Enabling SAML V2.0 authentication for identity provider operators
  BigFix supports SAML V2.0 authentication via LDAP-backed SAML identity providers.
- Disabling local operators
  Starting from BigFix Version 10.0.8, this feature provides a mechanism where the creation and use of any local operator is prohibited in favor of LDAP-based operators.
- Using multiple servers (DSA)
  Some important elements of multiple server installations.
- Server object IDs
  The BigFix server generates unique ids for the objects that it creates: Fixlets, tasks, baselines, properties, analysis, actions, roles, custom sites, computer groups, management rights, subscriptions.
- Customizing HTTPS for Gathering
- Using the DHE/ECDHE key exchange method
  By default, BigFixVersion 11 components use the DHE/ECDHE key exchange method if the version of the BigFix component on the other side of the SSL communication allows it.
- Configuring secure communication
- Real Time AV Exclusions
  BigFix Console, Server and Relay components of the architecture perform high volume file operations. This activity is a substantial part of the functionality that these BigFix architecture components provide.
- Downloading files in air-gapped environments
  In air-gapped environments, to download and transfer files to the main BigFix server, use the Airgap utility and the BES Download Cacher utility.
- Getting client information by using BigFix Query
  The BigFix Query feature allows you to retrieve information and run relevance queries on client workstations from the WebUI BigFix Query Application or by using REST APIs.
- The Plugin Portal
  The Plugin Portal is a new component introduced in BigFix 10 to help manage cloud devices as well as modern devices such as Windows 10 and MacOS endpoints enrolled to BigFix. For details on modern client management, see Modern Client Management and BigFix Mobile.
- Extending BigFix management capabilities
  BigFix 11 delivers a few significant new functions for enhancing the visibility and management of devices on your network regardless of whether the devices are physical or virtual.
- Persistent connections
  The capability to establish persistent connections was added to the product.
- Relays in DMZ
  The capability to establish a persistent TCP connection between the parent relay in the more secure zone and its child relay inside the DMZ network was added to the product. This allows you to manage systems in a demilitarized zone (DMZ network).
- Working with PeerNest
  The BigFix Client includes a new feature named PeerNest, that allows to share binary files among Clients located in the same subnet. The feature is available starting from BigFix Version 9.5 Patch 11.
- Archiving Client files on the BigFix Server
  You can collect multiple files from BigFix clients into an archive and move them through the relay system to the server.
- BigFix Configuration Settings
  A number of advanced BigFix configuration settings are available that can give you substantial control over the behavior of the BigFix suite. These options allow you to customize the behavior of the BigFix server, relays, and clients in your network.
- Additional configuration steps
  These topics explain additional configuration steps that you can run in your environment.
- Migrating the BigFix Server (Windows/MS-SQL)
  This section details the steps and operational procedures necessary for migrating the BigFix Server from existing hardware onto new computer systems.
- Migrating the BigFix Server (Linux)
  This section provides basic information on migrating your BigFix Server from existing Linux hardware onto new systems.
- Migrating the BigFix Server from Windows to Red Hat 9 with SQL Server
  Starting from BigFix Version 11.0.1, you can migrate BigFix Platform from a Windows operating system to a Red Hat 9 operating system with Microsoft SQL Server 2022 Database, both using a local or a remote database.
- Server audit logs
  The BigFix Server generates a server audit log file which contains the access information (login/logout) and information about the actions performed through the Console or the WebUI by the different users.
- List of advanced options
  The following lists show the advanced options.
- Security Configuration Scenarios
  Starting from Version 11, BigFix provides the capability to configure several security options.
- Enabling Microsoft Control Flow Guard on BigFix Server
  Starting from BigFix version 11.0.3, the BigFix Server implements the Microsoft Control Flow Guard (CFG) security feature on Windows systems; the BigFix Server executables:
- Client certificate
  To comply with the modern industry standards, starting from product version 10.0.7, the client certificate of the BigFix Agent will have a validity period of 13 months.
- Client Authentication
  Client Authentication (introduced in version 9) extends the security model used by BigFix to encompass trusted client reports and private messages.
  - Authenticating relays
    BigFix deployments with internet-facing relays that are not configured as authenticating are prone to security threats.
  - Handling the key exchange
    When an agent tries to register and does not have a key and certificate, it automatically tries to perform a key exchange with its selected relay.
  - Manual key exchange
    If an agent does not have a certificate and can only reach an authenticating relay on the network, connected through the internet, you can manually run the following command on the agent so it can perform the key exchange with an authenticating relay:
  - Revoking Client Certificates
    After a client authenticates, you can revoke its certificate if you have any reason to doubt its validity.
  - Re-registering a revoked client
    The client revoke procedure removes a client from the console and updates a client certificate revocation list.
  - Mailboxing
    With Client Mailboxing you can send an encrypted action to any given client, instead of broadcasting it to all clients.
- Maintenance and Troubleshooting
  If you are subscribed to the Patches for Windows site, you can ensure that you have the latest upgrades and patches to your SQL server database servers.
Console Operator's Guide
Learn how to work with the BigFix Console.
Asset Discovery User's Guide
Learn how BigFix Asset Discovery works.
Web Reports Guide
Learn how the Web Reports feature extends the power of BigFix.
BigFix Explorer Guide
Learn how the BigFix Explorer feature extends the power of BigFix.
WebUI User's Guide
Read this guide for an introduction to the WebUI tools, concepts, and terminology.
WebUI Administration Guide
Read this guide for information about installing and administering the WebUI.
Glossary
This glossary provides terms and definitions for the Modern Client Management for BigFix software and products.

Authenticating relays

BigFix deployments with internet-facing relays that are not configured as authenticating are prone to security threats.

Security threats, in this context, might mean unauthorized access to the relays and any content or actions, and download packages associated with them or to the Relay Diagnostics page that might contain sensitive information (for example, software, vulnerability information, and passwords).

You can configure relays as authenticating to authenticate the agents. This way, only trusted agents can gather site content or post reports. Use an authenticating relay configuration for an internet-facing relays in the DMZ. A relay configured to authenticate agents only performs TLS communication with child agents or relays that present a TLS certificate issued and signed by the server during a key exchange.

When a relay is configured as authenticating, only the BigFix clients in your environment can connect to it and all the communication between them happens through TLS (HTTPS). This configuration also prevents any unauthorized access to the Relay and Server diagnostics page.

Note: If you need to install new clients and you can only reach an authenticating relay, then you must perform a manual key exchange. For details, see Manual key exchange.

How to enable relay authentication

To upgrade the relays to authenticating relays, do the following steps:

On the BES Support website, find the BES Client Settings: Enable Relay authentication Fixlet.
Run the Fixlet and wait for the action to finish.

You can configure relays for authentication by manually updating the _BESRelay_Comm_Authenticating configuration setting also. The default value of the setting is 0 which indicates that the relay authentication is disabled; to enable the authentication, set the value to 1. For more details, see Authentication.

These settings must not be set on the BigFix root servers.

By default, every client re-registers with its parent relay once every six hours. Existing clients cannot send reports until they re-register themselves with the relay.