Welcome
Administrator Guide
Read this guide to learn about enrolling, administering, and troubleshooting endpoints through BigFix MCM and BigFix Mobile.
Policy management
Policy Management refers to the process of defining, enforcing, and maintaining security, compliance, and operational policies on the devices managed within an organization's IT infrastructure.

BigFix Documentation Homepage
Modern Client Management and BigFix Mobile
Welcome to the Modern Client Management and BigFix Mobile documentation, where you can find information about how to install, maintain, and use Modern Client Management and BigFix Mobile.
Overview
This section guides you through BigFix Modern Client Management (MCM) and BigFix Mobile to understand the MCM concepts, terminologies, features, and functionality.
Guides in PDF format
This section contains links to PDF versions of all the MCM and BigFix Mobile manuals.
Installation and Configuration
Read this guide to learn about the requirements and available installation scenarios to ensure that the deployment of BigFix MCM and BigFix Mobile goes smoothly in your environment.
Quick Start
This quick start guide gets you up and running with your BigFix MCM and BigFix Mobile solution. It helps you secure, configure, and manage your mobile devices quickly and efficiently.
User Guide
Administrator Guide
Read this guide to learn about enrolling, administering, and troubleshooting endpoints through BigFix MCM and BigFix Mobile.
- Modern Client Management and BigFix Mobile
  This guide is intended for HCL BigFix Master Operators (MO) and those who administer BigFix deployments. If you are looking for information about using Modern Client Management (MCM) and BigFix Mobile, see the WebUI User's Guide.
- BigFix MCM
  Read this section to learn enrolling and managing Windows and macOS desktop and laptop devices.
- BigFix Mobile
  BigFix Mobile enables you to enroll and manage Android, iOS, and iPadOS devices.
- SCEP Certificate-based authentication
  BigFix MCM supports certificate-based authentication through Simple Certificate Enrollment Protocol (SCEP). SCEP is the fastest and most secure way to provision certificates to all your MCM-managed devices. With SCEP, IT Admins can automate issuing certificates to the endpoints to provide access to corporate Wi-Fi, VPN, and secure e-mail through encryption.
- SAML-authenticated enrolment flow
  When you configure SAML as the authentication method, when a user hits the enrollment URL and click Enroll, the user is first authenticated via the identity provider before proceeding with the enrollment process.
- Application management
  Application management in BigFix MCM enables IT admins to centrally control, distribute, and maintain Windows and macOS applications. It allows IT administrators to streamline the deployment, update, and security of apps on enrolled devices.
- Policy management
  Policy Management refers to the process of defining, enforcing, and maintaining security, compliance, and operational policies on the devices managed within an organization's IT infrastructure.
  - Custom Policy Builder
    The Custom Policy Builder allows you to create and manage custom policies using a Data Definition File (DDF). A DDF provides a structured way to define policies by specifying configurations, rules, and parameters in a hierarchical format.
- Email configuration management
  With BigFix MCM and BigFix Mobile, you have the ability to install and set up email application that can connect to your email system. This allows users to easily connect, verify their identity, and synchronize their work email accounts on their devices.
- VPN management
  BigFix MCM and BigFix Mobile enable organizations to manage and configure Virtual Private Network (VPN) settings on enrolled Android, Apple, and Windows devices, ensuring secure remote access to corporate networks.
- Wi-Fi configuration management
  BigFix MCM and BigFix Mobile offer WiFi configuration management, where administrators can control and configure the wireless network settings on MCM-enrolled devices. This helps organizations to maintain a secure and reliable wireless network infrastructure while providing flexibility for users to connect to authorized networks.
- Known limitations
  Read this topic to get familiarized with MCM v3.0 known limitations.
- Troubleshooting
  This section is intended to help you solve problems that might occur when installing BigFix MCM and BigFix Mobile.
- Frequently Asked Questions
  Read this section for commonly asked questions and their answers to manage the MCM deployments better.
Glossary
This glossary provides terms and definitions for the BigFix software and products.

Policy management

Policy Management refers to the process of defining, enforcing, and maintaining security, compliance, and operational policies on the devices managed within an organization's IT infrastructure.

Custom policies

Custom policies allow users to define specific device configurations, ensuring compliance, security, and operational requirements.

With MCM v3.3, you can create any custom policy using Custom Policy Builder.