Welcome
Software Distribution
Use the BigFix Software Distribution applications to deploy software to endpoints across your network from a single location. Maintain control and visibility into software delivery and installation. Device owners can use the Self Service Application to manage software and other BigFix actions that are deployed to them as offers.
Self Service Application
Installation and Configuration
Troubleshooting
Troubleshooting information and known issues about the Self-Service Application.

BigFix Documentation Homepage
BigFix 11 Lifecycle Documentation
Welcome to the BigFix Lifecycle documentation, where you can find information about how to install, maintain, and use BigFix Lifecycle.
BigFix Platform
BigFix Query
Lifecycle overview
BigFix Lifecycle is single-agent, single-console technology that provides near real-time visibility into the state of endpoints.
Lifecycle guides in PDF format
Following is a list of links to the BigFix Lifecycle guides in PDF format:
Software Distribution
Use the BigFix Software Distribution applications to deploy software to endpoints across your network from a single location. Maintain control and visibility into software delivery and installation. Device owners can use the Self Service Application to manage software and other BigFix actions that are deployed to them as offers.
- Self Service Application
  - Installation and Configuration
    - What's new in Self-Service Application
      BigFix for SSA updates can contain a set of features, improvements, and bug fixes for the SSA.
    - System requirements
      This topic describes the requirements before you install and use SSA.
    - Installation
    - The Self-Service Application Configuration File
    - Add Metadata: Manual Method
    - Reference: More About Self-Service
    - Troubleshooting
      Troubleshooting information and known issues about the Self-Service Application.
  - Device Owners Guide
- Software Distribution User's Guide
  BigFix Software Distribution is a part of the Lifecycle Management suite, provides a consolidated, comprehensive solution to quickly deploy software throughout a network from a single, centralized location. This solution delivers cost-effective operational control and visibility to your software delivery and installation process.
OS Deployment
BigFix OS Deployment, which is part of the BigFix Lifecycle Management suite, provides a consolidated, comprehensive solution to quickly deploy new workstations and servers throughout a network from a single, centralized location. This solution saves time and money, enforces a standardized and approved image, and reduces risks associated with non-compliant or insecure configurations.
Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
Power Management
Use Power Management to control, monitor, and manage conservation policies in your deployment.
Server Automation
Server Automation provides powerful automation. You can use it to sequence automation actions in steps across multiple endpoints.
Profile Management
Profile Management is a WebUI-based feature of BigFix Lifecycle. It provides Security Administrators the capability to define and deploy security policies to Windows 10 and macOS devices.
CVE Search dashboard
BigFix CVE Search dashboard and Web Report are available as part of the CyberFOCUS site.
BigFix Remediate
BigFix MCM

Troubleshooting

Troubleshooting information and known issues about the Self-Service Application.

On Windows 7 platforms with a single core CPU only, the following electron issue is known:

When clicking a pre-message, a message displayed before the software installation, the opening of the Self-Service Application User Interface corresponding catalog entry is delayed.
With macOS Dark Mode theme (available in macOS Mojave or later), if the user switches the current theme, then to see the updated tray icon of the Self Service Application, the user must log out and then log in again.
Seamless SSO login limitation

When creating a Custom Tab within the BigFix Self Service Application to login via Seamless SSO, users need to provide credentials each time the BigFix Client service is restarted. This is due to limitations with Electron framework responsible for managing the SSA application, which cannot facilitate Seamless SSO login functionality.