DEP のトラブルシューティング
このセクションでは、DEP 登録のトラブルシューティング情報を示します。
デバイスからプロファイルへの割り当て
MicroMDM は、すべての DEP デバイス情報を /opt/bigfix/config/dep-devices.json ファイルに書き込みます。このファイルは約 30 分ごとに更新されます。プロファイルの状態と UUID を他のデバイス情報と共に確認できます。現在のデバイスから登録されているすべてのデバイスのプロファイルへの割り当てを、このファイルから見つけることができます。
dep-devices.json ファイルのサンプル・コンテンツ
[
{
"serial_number":"************",
"model":"iPad",
"description":"IPAD WI-FI 32GB SPACE GRAY-USA",
"color":"SPACE GRAY",
"asset_tag":"",
"profile_status":"assigned",
"profile_uuid":"180E3526801006EB204EDC9C3A4C3141",
"DEPProfileAssignedDate":"2020-10-06T21:07:54Z"
},
{
"serial_number":"************",
"model":"MacBook Pro 15\"",
"description":"MBP 15.4/16GB",
"color":"SILVER",
"asset_tag":"",
"profile_status":"pushed",
"profile_uuid":"180E3526801006EB204EDC9C3A4C3141",
"DEPProfileAssignedDate":"2020-10-06T21:07:54Z"
},
{
"serial_number":"************",
"model":"iPhone XR",
"description":"IPHONE XR BLACK 64GB VZW-USA",
"color":"BLACK",
"asset_tag":"",
"profile_status":"assigned",
"profile_uuid":"180E3526801006EB204EDC9C3A4C3141",
"DEPProfileAssignedDate":"2020-10-06T21:07:54Z"
}
]MacOS MCM コンポーネントのログとメトリックを監視する
DEP ログは /var/log/apple-mdm.log ファイルで使用できます。
apple-mdm.log ファイルのサンプル・コンテンツ
{
"cursor": "MDowOjE2MTA2NzY3NTA3NzM6MTYxMDY4MTUxOTA5NDp0cnVlOjE2MTA2NzY3NTA3NzM",
"file": "/opt/bigfix/src/github.com/micromdm/micromdm/platform/dep/sync/depsync.go:313",
"func": "github.com/micromdm/micromdm/platform/dep/sync.(*Watcher).Run",
"level": "info",
"module": "default",
"msg": "Sync DEP devices",
"time": "2021-01-15T04:01:58Z"
}
{
"devices": 0,
"fetched": "2021-01-15T02:12:30Z",
"file": "/opt/bigfix/src/github.com/micromdm/micromdm/platform/dep/sync/depsync.go:347",
"func": "github.com/micromdm/micromdm/platform/dep/sync.(*Watcher).Run",
"level": "info",
"module": "default",
"more": false,
"msg": "DEP sync success",
"phase": "sync",
"time": "2021-01-15T04:01:59Z"
}
{
"device_count": 0,
"file": "/opt/bigfix/src/github.com/micromdm/micromdm/platform/device/worker.go:124",
"func": "github.com/micromdm/micromdm/platform/device.(*Worker).updateFromDEPSync",
"level": "info",
"module": "default",
"msg": "Updating devices from DEP",
"time": "2021-01-15T04:02:00Z"
}
{
"FilterUDID": null,
"count of udids in query": 0,
"file": "/opt/bigfix/src/github.com/micromdm/micromdm/platform/device/builtin/db.go:65",
"func": "github.com/micromdm/micromdm/platform/device/builtin.(*DB).List",
"level": "info",
"module": "restapi",
"msg": "List device db operation called",
"time": "2021-01-15T04:02:00Z"
}
{
"file": "/opt/bigfix/src/github.com/micromdm/micromdm/platform/dep/define_profile.go:46",
"func": "github.com/micromdm/micromdm/platform/dep.MakeDefineProfileEndpoint.func1",
"level": "info",
"module": "restapi",
"msg": "Apply dep profile request",
"profile_name": "DEPTestProfile",
"time": "2021-01-15T04:12:33Z"
}
{
"file": "/opt/bigfix/src/github.com/micromdm/micromdm/platform/dep/define_profile.go:51",
"func": "github.com/micromdm/micromdm/platform/dep.MakeDefineProfileEndpoint.func1",
"level": "info",
"module": "restapi",
"msg": "Apply dep profile success",
"profile_name": "DEPTestProfile",
"profile_uuid": "EB7A65BC96583B0C77DE990633C2EAD3",
"time": "2021-01-15T04:12:33Z"
}
{
"file": "/opt/bigfix/src/github.com/micromdm/micromdm/platform/dep/sync/apply_autoassigner.go:32",
"func": "github.com/micromdm/micromdm/platform/dep/sync.MakeApplyAutoAssignerEndpoint.func1",
"level": "info",
"module": "restapi",
"msg": "Apply dep autoassigner request",
"profile_uuid": "EB7A65BC96583B0C77DE990633C2EAD3",
"time": "2021-01-15T04:12:33Z"
}
{
"file": "/opt/bigfix/src/github.com/micromdm/micromdm/platform/dep/sync/apply_autoassigner.go:37",
"func": "github.com/micromdm/micromdm/platform/dep/sync.MakeApplyAutoAssignerEndpoint.func1",
"level": "info",
"module": "restapi",
"msg": "Apply dep autoassigner success",
"profile_uuid": "EB7A65BC96583B0C77DE990633C2EAD3",
"time": "2021-01-15T04:12:33Z"
}
{
"file": "/opt/bigfix/src/github.com/micromdm/micromdm/platform/dep/sync/syncnow.go:21",
"func": "github.com/micromdm/micromdm/platform/dep/sync.MakeSyncNowEndpoint.func1",
"level": "info",
"module": "restapi",
"msg": "Dep syncnow request",
"time": "2021-01-15T04:13:01Z"
}
{
"file": "/opt/bigfix/src/github.com/micromdm/micromdm/platform/dep/sync/depsync.go:380",
"func": "github.com/micromdm/micromdm/platform/dep/sync.(*Watcher).Run",
"level": "info",
"module": "default",
"msg": "Explicit DEP sync requested",
"time": "2021-01-15T04:13:01Z"
}
{
"cursor": "MDowOjE2MTA2NzY3NTA3NzM6MTYxMDY4MzMxOTA5Mjp0cnVlOjE2MTA2NzY3NTA3NzM",
"file": "/opt/bigfix/src/github.com/micromdm/micromdm/platform/dep/sync/depsync.go:313",
"func": "github.com/micromdm/micromdm/platform/dep/sync.(*Watcher).Run",
"level": "info",
"module": "default",
"msg": "Sync DEP devices",
"time": "2021-01-15T04:13:01Z"
}
{
"devices": 0,
"fetched": "2021-01-15T02:12:30Z",
"file": "/opt/bigfix/src/github.com/micromdm/micromdm/platform/dep/sync/depsync.go:347",
"func": "github.com/micromdm/micromdm/platform/dep/sync.(*Watcher).Run",
"level": "info",
"module": "default",
"more": false,
"msg": "DEP sync success",
"phase": "sync",
"time": "2021-01-15T04:13:01Z"
}