Welcome
Security
Configure different security features to adequately protect business assets and resources in the data model when using BigFix Inventory.
Authenticating users with LDAP
BigFix Inventory supports authentication through a Lightweight Directory Access Protocol (LDAP) server. To use this feature, you must configure the BigFix Inventory server.
Troubleshooting LDAP connectivity issues
Troubleshoot the LDAP connectivity issues.

BigFix Documentation Homepage
BigFix 11 Inventory Documentation
Welcome to the BigFix Inventory documentation, where you can find information about how to install and configure BigFix Inventory. The application provides you with information about your inventory and license metrics. You can manage your software assets, gather information about your hardware, and ensure license compliance for your enterprise using BigFix Inventory.
BigFix Platform
BigFix Scanner (New)
Overview
Become familiar with key concepts that are necessary to understand how BigFix Inventory works and learn about features and functions that are introduced in every version of the application.
Installing
Learn about the requirements and available installation scenarios to ensure that the deployment of BigFix Inventory goes smoothly in your environment.
Configuring
After you install BigFix Inventory, configure the application. Create accounts for the users who need access to the application and set up scans to collect software and hardware inventory data from your environment.
Upgrading
A new version of BigFix Inventory is released periodically, typically at the end of each calendar quarter. Upgrade to the new version regularly to take full advantage of new features and application fixes.
Catalog Overview
This section provides information about catalog updates available with every release.
Managing the infrastructure
After you complete the initial configuration of BigFix Inventory, learn how to manage components of its infrastructure: VM managers, server, database, and data sources.
Software inventory and license utilization
You can classify the discovered software so that reports in BigFix Inventory reflect your entitlements and properly show utilization of license metrics by particular products.
Managing security threats
Learn how to use BigFix Inventory to manage security threats in your environment. You can view whether any of the installed components is prone to any Common Vulnerability and Exposure (CVE).
Tutorials
Tutorials help you understand how to use BigFix Inventory. They consist of modules that focus on broad goals. Modules consist of tasks that show how to configure specific settings step-by-step.
Security
Configure different security features to adequately protect business assets and resources in the data model when using BigFix Inventory.
- Flow of data
  There are several different interactions that occur between the components of the BigFix Inventory infrastructure and between the user and tool.
- Security configuration scenarios
  Check what security options need to be enabled on the BigFix server and the BigFix Inventory server to achieve each of the supported security scenarios.
- Configuring database connection encryption
  You can encrypt the connection between BigFix Inventory server and the BigFix Inventory database. Encryption is established between BigFix Inventory server and the database engine using a JDBC driver. You can encrypt the connection while upgrading the server.
- Configuring secure communication
  To ensure secure communication, BigFix Inventory uses public key cryptography, which is based on algorithms that use two separate keys, a private key and a public key. This key pair is used to encrypt and decrypt communication
- Authenticating users with LDAP
  BigFix Inventory supports authentication through a Lightweight Directory Access Protocol (LDAP) server. To use this feature, you must configure the BigFix Inventory server.
  - Configuring connection to a directory server
    To use LDAP for authentication of BigFix Inventory users, you must first configure a connection to your directory server.
  - Linking users to directories
    To complete an authentication process through LDAP, you must create a user that would link to the created directory.
  - User provisioning
    After configuring a Directory Server, you can integrate its users with BigFix Inventory using the LDAP protocol. With user provisioning, you can integrate whole groups of users instead of linking each of them separately. The user provisioning works for users of specific LDAP groups and not for the users of the nested groups and sub-groups.
  - Integrating users with Web Reports
    You can use the Web Reports component to allow your local Web Reports users to access BigFix Inventory.
  - Troubleshooting LDAP connectivity issues
    Troubleshoot the LDAP connectivity issues.
- Configuring and enabling single sign-on (SSO)
  Available from 9.2.1. You can now use the two-factor authentication and use SSO to log on to BigFix Inventory and maintain login consistency with other applications in the enterprise. You can configure BigFix Inventory to use two-factor authentication with single sign-on based either on the exchange of Security Assertion Markup Language (SAML 2.0) token.
- Configuring passwords and encryption mechanisms
  To improve the application security, define a security policy for user passwords. You can also configure passwords and encryption mechanisms for the keystore in which the passwords are stored, and the BigFix Inventory database.
- Configuring user account lockout
  Available from 9.2.8. By default, user account is locked for 5 minutes after the user attempts to log in to BigFix Inventory more than 10 times within 5 minutes. You can change the default settings or disable the user account lockout.
- Configuring VM Manager tool to accept trusted VM manager certificates
  By default, the VM Manager tool accepts all VM manager certificates regardless of whether they are trusted or not. You can change the default behavior to ensure that only trusted certificates are accepted by the VM Manager tool.
- Relays
  Relays lighten both upstream and downstream burdens on the server. Rather than communicating directly with a server, clients can instead be instructed to communicate with designated relays, considerably reducing both server load and client and server network traffic.
Troubleshooting and support
Learn about solutions to common problems that might arise when you use BigFix Inventory BigFix Inventory and how to find logs and trace files that help you troubleshoot those problems.
Tuning performance
Learn how to plan the infrastructure of BigFix Inventory and to configure the application server to achieve optimal performance. The following guidelines are applicable in big data environments as well as in smaller environments that are running on low-performance hardware.
Integrating with REST API
External systems integration is one of the key features of BigFix Inventory. Business logic is enabled for integration and interfaces are provided for common integration points.
Glossary
Guide in PDF format
DataFlow ServiceNow Integration

Troubleshooting LDAP connectivity issues

Troubleshoot the LDAP connectivity issues.

About this task

Procedure

Log in to BigFix Inventory as a non-LDAP user.
Go to Management > Directory Services, select the directory server, and then click Test Connection. If a "connect error" message is displayed, or if an error message states that the current certificate is not trusted but the displayed subject common name and fingerprint fields are empty, go to <INSTALL_DIR>/wlp/usr/servers/server1/logs and review the tema.log file for additional information.
If the logs do not provide enough information to resolve the issue, add the following lines to the jvm.options file and restart BigFix Inventory:
```
-Dcom.unboundid.util.SSLUtil.defaultSSLProtocol=TLSV1.2
-Dcom.unboundid.util.SSLUtil.enabledSSLProtocols=TLSV1.2
```
Accept the current certificate and save the certificate only if the displayed subject common name and fingerprint fields are not empty and contain valid values.

Results

The LDAP connectivity issue is resolved.

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