Welcome
Implementation Guides
This guides allow you quickly and easily find the information you need to deploy, set up and configure the solution.
ServiceNow Data Flow
This module provides an overview and features of BigFix ServiceNow Data Flow.
Reference
The following topics contain information on how you can work with the configuration file and settings, the CLI that comes with the package. They also describe how to use the log files for troubleshooting purposes.
Configuration settings
This module proides details for all available configuration settings.

BigFix Documentation Homepage
BigFix Integrations Documentation (ServiceNow, IVR)
Welcome to the BigFix Integrations documentation, where you can find information about how to install, implement, maintain, and use the various BigFix integration solutions.
Detailed system requirements
This section provides comprehensive information on the system requirements for Integration Services. Prior to service deployment, it is necessary for the user to possess the access outlined below.
BigFix Integrations Guides in PDF format
This section contains links to the BigFix Integrations user guides in PDF format.
BigFix Platform
All the BigFix applications run on top of the BigFix platform.
Quick Start Guides
Use this guide to find information you need to deploy, set up and configure the solution.
Implementation Guides
This guides allow you quickly and easily find the information you need to deploy, set up and configure the solution.
- ServiceNow Data Flow
  This module provides an overview and features of BigFix ServiceNow Data Flow.
  - ServiceNow Data Flow
    This module provides an overview and features of the BigFix ServiceNow Data Flow.
  - Detailed system requirements
    This section provides comprehensive information on the system requirements for Integration Services. Prior to service deployment, it is necessary for the user to possess the access outlined below.
  - Fundamental concepts
    In this module you can find fundamental concepts and terminology of BigFix ServiceNow Data Flow solution.
  - Deployment and configuration
    This module provides the steps to deploy the BigFix ServiceNow Data Flow solution.
  - ServiceNow Fixlets and Tasks
    Learn more about available Fixlets and Tasks for ServiceNow.
  - Working with basic functions
    This module helps you update and validate configuration.
  - Reference
    The following topics contain information on how you can work with the configuration file and settings, the CLI that comes with the package. They also describe how to use the log files for troubleshooting purposes.
    - Configuration file
      The name of the configuration file that Data Flow service uses is called Dataflowsconfig.xml and is located in the default installation path. The file contains three sections: Data Sources, Data Flows, and Settings. All tags and attribute names in the file must be in lower case. There is also an XSD file that you can use to validate the configuration file on startup.
    - Configuration settings
      This module proides details for all available configuration settings.
    - Command Line Interface
      The Data Flow Service executable provides a Command Line Interface (CLI) that you can use to perform several different functions related to the setup and execution of the solution such as installing, uninstalling, starting and stopping the solution as a native system service, securely providing credentials for data sources, manually validating configuration before starting the service, and running the solution from the BigFix Console.
    - Logs
      You can find log files in the logs folder in the installation path. They are organized by day. Configure the solution with INFO as the log level unless you intend to troubleshoot an issue.
  - Release Notes
    The release notes outline the features, updates and patches that are included in each version of BigFix ServiceNow Dataflows, including the latest application updates.
- BigFix Insights for Vulnerability Remediation (IVR)
  Welcome to the BigFix Insights for Vulnerability Remediation (IVR) documentation, where you can find information about how to install, maintain and use IVR service.
Schemas
The tables in this section provide detailed information about the BigFix 10 Integrations schema.

Configuration settings

This module proides details for all available configuration settings.


Setting name	Data type	Default value	Description	Possible values
LogLevel	Enum	INFO	Sets the logging level for the service.	INFO, DEBUG, WARNING, CRITICAL, ERROR
NumberOfConcurrentDataflows	Int	2	Sets the number of dataflow processors that can be run concurrently	User defined
PreviewOnly	Boolean	True	If set to true, writes any updates for a datasource into a file (rather than to the datasource)	True, False
DataFlow.QueueRefreshInterval	Int	120 (in seconds)	Number of seconds that a Data Flow Processing Thread sleeps, if there are no pending Tasks.	User defined
bigfixrest.QueueRefreshInterval	Int	120 (in seconds)	The number of seconds that the Adapter Updater waits after collecting the updates. It can be used to throttle output to data sources.	User defined
bigfixrest.UpdateBatchSize	Int	0	The number of updates that are allowed in a batch. If set to 0, there is no limit. An updater processes all the updates when detected.	User defined
servicenowrest.QueueRefreshInterval	Int	120 (in seconds)	The number of seconds that the Adapter Updater waits after updates. It can be used to throttle output to datasource	User defined
servicenowrest.UpdateBatchSize	Int	0	The number of updates that are allowed in a batch. If set to 0, there is no limitation and the updater processes all the updates when detected.	User defined
bigfixrest.MaxComputerAge	Int	2	Limits the computers that are returned by the BigFix Adapter to the number of hours configured by using the Last Report Time of the machine.	User defined
Bigfixrest.ContentSiteName	String	None	Provides a custom site for the service to create a custom analysis and inspect the data from ServiceNow.	User defined (alphanumeric)
servicenowrest.batch_size	Int	250	Limits the records that are returned by the Servicenow Adapter on each request.	default value=250, max value= 9999
LogRetentionPeriod	Int	5	Time for the process to wait before it deletes the log files in the log folder. The configured value is in days.	User defined
ResponseFile	Boolean	False	If set to True, writes the API response to separate files and stores in a 'Files' folder	True, False
MailboxCleanup	Boolean	True	If set to True , Mailbox cleanup triggers and deletes the old mailbox files	True,False