Release Notes

The release notes outline the features, updates and patches that are included in each version of BigFix ServiceNow Dataflows, including the latest application updates.

V1.4

The BigFix team announces the release of version 1.4 of BigFix ServiceNow Data Flows. This integration enables organizations to harness the wealth of near real-time endpoint data that BigFix makes available to automatically enrich ServiceNow® CMDB. Conversely, it also provides BigFix with access to endpoint metadata and business contexts defined in ServiceNow® CMDB.

This functionality enhances the discovery, tracking, and understanding of assets using BigFix endpoint data available in ServiceNow®.

Identify, prioritize, and remediate issues by utilizing the business context of your endpoints (such as Department, Location, and Environment) from ServiceNow® directly within BigFix. Additionally, deploy actions targeting these attributes.

The main features of this release are:

Version Information:
  • Published site version: 9

Improvements:

  • Support for ServiceNow Washington Release.
  • Bug Fixes

Defect Article Resolution:

  • KB0110346:DataFlows fails because Pagination is not supported
  • KB0110454:DataFlow contains "latin-1' codec can't encode character" errors
  • KB0110912:DataFlow fails when two properties have same name
  • KB0111395:Download error for fixlet ID 200
  • KB0113249:Missing documentation for MailboxCleanup

V1.3

The BigFix team is very pleased to announce the release of version 1.3 of BigFix ServiceNow Data Flows! This integration enables organizations to harness the wealth of near real-time endpoint data that BigFix makes available to automatically enrich ServiceNow® CMDB. Conversely, it also provides BigFix with access to endpoint metadata and business contexts defined in ServiceNow® CMDB. This enables you to:

Better discover, track, and understand your assets with BigFix endpoint data available in ServiceNow®

Quickly identify, prioritize, and remediate issues by having the business context of your endpoints (such as Department, Location, and Environment) from ServiceNow® directly within BigFix. Even deploy actions targeting these attributes!

The main features of this release are:

Version Information:
  • Published site version: 8

Improvements:

  • Support for ServiceNow Utah and Vancouver Releases
  • Security Enhancements
  • Bug Fixes

Defect Article Resolution: The following defects have been resolved in this version:

  • KB0100907: ServiceNow Dataflows creating empty records in CMDB.
  • KB0101334: Hardware Attributes Analysis not enabled automatically.
  • KB0101965: Installation path on E: drive not working with task 200.
  • KB0102236: Dataflows mistakenly warning about Role-enabled Master Operators.
  • KB0103437: Dataflow from ServiceNow not working on proxied computers.
  • KB0103450: ServiceNow Data Flow not working for correlated computers.
  • KB0103977: Properties with "not set" values in ServiceNow Custom Properties analysis.
  • KB0104046: No mailbox sent to agents due to special characters.
  • KB0104627: Mailbox history not cleaned on the agent.
  • KB0104950: Mismatch in computers correlated by ServiceNow.

Security Vulnerability Resolution:

  • CVE-2023-37518: A code injection vulnerability affecting BigFix ServiceNow has been addressed, ensuring the security of the system.

V1.2

The BigFix team is very pleased to announce the release of version 1.2 of BigFix ServiceNow Data Flows! This integration enables organizations to harness the wealth of near real-time endpoint data that BigFix makes available to automatically enrich ServiceNow® CMDB. Conversely, it also provides BigFix with access to endpoint metadata and business contexts defined in ServiceNow® CMDB. This enables you to:

Better discover, track, and understand your assets with BigFix endpoint data available in ServiceNow®

Quickly identify, prioritize, and remediate issues by having the business context of your endpoints (such as Department, Location, and Environment) from ServiceNow® directly within BigFix. Even deploy actions targeting these attributes!

The main features of this release are:

  • Simplified Deployment, Configuration, and Management of ServiceNow Data Flows through Fixlets

    • You can now deploy as well as configure ServiceNow Data Flows through a single Fixlet to get up and running that much more quickly and easily! For more information, please see the Deployment and configuration1 section of the documentation
    • Additional Tasks are available to simplify upgrades, as well as general management and configuration of ServiceNow Data Flows including data synchronization schedules, credentials, and service states. Please see the Fixlets and Tasks section of the documentation for more information.

  • Improved logging

Resolved Defect Articles:

  • KB0096631: Mailboxes are not created as expected
  • KB0098267: ServiceNow Dataflow not working if Computer ID changes
  • KB0098476: ServiceNow dataflow mismatch

Published site version: 5

Useful links:

For more information, please see the documentation.

The BigFix team is very pleased to announce the release of version 1.1 of BigFix ServiceNow Data Flows! This integration enables organizations to harness the wealth of near real-time endpoint data that BigFix makes available to automatically enrich ServiceNow® CMDB. Conversely, it also provides BigFix with access to endpoint metadata and business contexts defined in ServiceNow® CMDB. This enables you to:

  • Better discover, track, and understand your assets with BigFix endpoint data available in ServiceNow®
  • Quickly identify, prioritize, and remediate issues by having the business context of your endpoints (such as Department, Location, and Environment) from ServiceNow® directly within BigFix. Even deploy actions targeting these attributes!

The main features in this release are as follows:

  • Improved Scalability
    • BigFix ServiceNow Data Flows now supports up to 300K devices!
  • Better scheduling support
    • You can now define granular schedules for BigFix ServiceNow Data Flows to better control and manage when data will be synchronized and processed.
  • Proxy support
    • Communications from BigFix ServiceNow Data Flows can now be directed through a proxy for improved security
  • Other minor enhancements and bug fixes

BigFix ServiceNow Data Flow is currently available with BigFix 10 Patch, Lifecycle, Compliance, or Inventory.

Useful links:

For more information, please see https://help.hcl-software.com/bigfix/10.0/integrations/Ecosystem/Install_Config/integrations_imp_guide.html