Deployment and configuration
This module provides the steps to deploy the BigFix ServiceNow Data Flow solution.
About this task
Before you deploy the Fixlet, please note the following pre-requisites:
- read and write acces for CMDB_CI_COMPUTERS , SYS_CHOICE and CORE_COMPANY tables in ServiceNow
- admin access for ServiceNow (not SOAP role admin access)
Note: To retrieve information from ServiceNow and update it in BigFix, it is enough to
have read access role.
Procedure
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Enable a content site.
Navigate to BigFix License Overview Dashboard. In Compliance/Lifecycle panel, click Enable BigFix ServiceNow Data Flow Fixlet to gather the required content.
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Activate Hardware Attributes Analyses
Navigate to External Sites → BigFix ServiceNow Data Flow → Analyses. Select Hardware Attributes and click Activate.
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Create a Custom Site.
Go to Custom Sites and create a new site. Name it as ServiceNow CMDB Attributes and select All Computers in Computer Subscriptions.
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Deploy the solution to the target server.
To deploy ServiceNow version 1.2 follow the steps in the Deploy BigFix ServiceNow Data Flow Service Fixlet.Note: Hardware analysis must be activated before the job run starts.