Uninstallation of Dynamic Workload Console fails

You are trying to uninstall an instance of the Dynamic Workload Console which is installed in a subfolder of the master domain manager installation directory.

About this task

As stated in Installing the Dynamic Workload Console servers, the Dynamic Workload Console cannot be installed in a folder or subfolder containing another instance of an HCL Workload Automation component.

If you are trying to uninstall a Dynamic Workload Console installed in a nested path, you might encounter a generic error message.

To work around this problem, perform the following steps:

Procedure

  1. Stop WebSphere Application Server Liberty Base as described in Application server - starting and stopping.
  2. Delete the Dynamic Workload Console directory.
  3. Delete the registry files located in one of the following paths, depending on your operating system:
    On Windows operating systems
    /Windows/TWA
    On UNIX operating systems
    /etc/TWA
  4. Restart WebSphere Application Server Liberty Base as described in Application server - starting and stopping.

What to do next

You can now proceed to install the Dynamic Workload Console in a different path.