Alert details

See detailed information about an alert definition, its status, and history.

Before you begin

The Alert Details page provides you with information about an alert, its status, the current opened instances and its history.

You can also Activate and Deactivate an alert generation, and change the trigger type. This page is composed of three sections:
  • Alert Definition
  • Alert Instances
  • Last 12 months history

Alert Information

About this task

This section provides the following information about an alert, its definition and status.
Anomaly Source KPI
The KPIs that generated the alert instance .
Alert generation
The status of the alert. It can be Active or Deactive.
Anamoly type
The type of data that is monitored by the KPI that may trigger the alert.
Alert Trigger
Set of conditions defining the alert.

Opened Alert Instances

About this task

The Alert Instances section contains a table with all the alert instances that have been generated. The table displays the following information:

Metric
The subdivision criteria of the alert instances. Depending on the KPI, it can be job status, star time/duration or queue.
Trigger type
Continuous or Total.
Highest Severity
The highest severity of all detected alerts of the alert instance. For details, see Basic concepts.
First alert detection time
Date and time of the initial alert generation and the creation of the corresponding instance.
Latest alert detection time
Date and time of the most recent alert generated to date.
Total alerts
Total number of alerts generated since the initial detection.
Three action icons are available for each alert instance:
  • Resolve: to resolve the instance.
    You can resolve all instances by clicking the button at the top of the table. To view only the resolved instances, click the See All Resolved Alerts button at the top of the table. This action will open a side panel displaying the resolved instances from the past 14 days in a tabular format. Additionally, you can filter the view by KPI metrics such as job status, queue, duration, or start time.
    Note: Alert instances in Open status are automatically marked as Resolved after a time period defined by the RESOLVE_ALERTS_AFTER_DAYS parameter configured for AIDA Exporter component (default value = 1 d) .


  • Comment: you can add a comment about the alert instance and its resolution. Click Save to save your comments.
  • Open instance page: to access the Instance detail page and run a detailed analysis. For details, see Analyzing an alert instance.

Last 12 months history

About this task

This section shows a calendar representation of the alert history for the last 12 months, highlighting the days affected by the alert.

For each day affected by the alert, a colored circle represents the daily highest severity for the alert. On hovering over each day, you can also see the daily number of alert instances generated and, if present, the Special Day label.

Click Show more to see the following months.

Pause alert generation

About this task

You can pause and resume an alert generation.

When an alert status is Active, you can pause the alert generation with immediate effect by clicking the Pause button.

When the alert status is Paused, you can resume the alert with immediate effect by clicking the Resume button.