WAIT procedure

If your problem type is WAIT, perform the following steps:
  1. Research the activity before the system activity was suspended, identifying any operations that are in the wait state.
  2. Specify any messages that were sent to the HCL Workload Automation for Z message log or to the system console.
  3. Obtain a dump by using the z/OS® DUMP command. If the dump options do not include RGN and GRSQ, then specify both options as SDATA values on the DUMP command. Format the trace table contained in the dump, and determine which task issued the WAIT.
    Alternatively, determine the module in which the WAIT occurred by locating the address of the last instruction that ran. This instruction should be a WAIT SVC (X'0A01'), otherwise perform further analysis to determine if the program is in a loop or if the code is running as expected:
    1. Record the name and the compilation date of the module.
    2. Record the offset into the module.
    3. Provide a description of the situation leading up to the problem.
  4. Collect the required documentation, as described in Information needed for all problems.