Before you begin fast upgrade

Procedure

  1. The fast upgrade approach supports the HCL Marketing Software products (HCL Marketing Platform, HCL Campaign, HCL Contact Optimization, HCL Marketing Operations, HCL Interact) upgrade 8.6.x version onwards.
  2. While migrating the - HCL Marketing Platform, HCL Campaign, HCL Contact Optimization, HCL Marketing Operations, HCL Interact - system database from source (the production / test) environment to 11.0.1 ( a clean environment) it is strongly recommended that you check if all the required constraints and indexes are migrated successfully. Any failures in this will cause the fast upgrade to fail.
  3. System tables data migration from source (production / test) environment to 11.0.1 (a clean environment) should be done with help of your DBA.
  4. This upgrade should be executed, verified and tested on the QA environment before executing on the production environment.
  5. Stop v11 all product application services, Campaign listener, Optimize listener or any other running processes before proceeding with fast upgrade