Unica Journey License

In 12.1.10 release Journey products is not supported with Flexnet (FNO) is a software license manager.

Journey Audience

A Journey Audience Record is a unique entity or entry in a journey, containing customer or prospect information and serviced by the Unica Journey module of the Unica Marketing Platform.

A Journey is a multi-step omni channel orchestration of a customer experience.

Unica Journey entitlement is calculated as:

  • Each Journey audience (Customer or other marketable entity records) is counted as 1 entitlement.
  • Journey discarded audiences records are not counted in entitlement.
  • Journey sends the consumption count to the Marketing Platform.
  • Users are entitled to 1 million Journey audiences or record per month, that can be carried forward from one month to another within a year.
  • User are entitled to 12 M Journey audiences every year.

Though FNO is not supported Journeys product will send audience consumption for each day starting from mid night.