Running acUpgradeTool
To upgrade Campaign, run acUpgradeTool after you run the installers in the upgrade mode.
Before you begin
To successfully run acUpgradeTool, verify
the following information:
- The setenv file is customized with the information that the upgrade tool requires.
- The upgrade tools are installed on the computer where you run them. If your setup is distributed, the tools must be installed on the computer where the Campaign web application is installed. If you did not install the upgrade tools during the Campaign installation, run the installer again and select only the Upgrade Tools option.
- The appropriate database client executable file (db2, osql, or sqlplus) for the Campaign system tables data source is accessible in the PATH of the user who runs the upgrade tool.
Complete the following steps before you run the upgrade
tool:
- Run the Campaign installer in upgrade mode.
- Redeploy Campaign.
- Restart RCT if you are using eMessage.
- Modify the SQL script if required, and gather information to enter when you run the tool.
About this task
Note: If you have multiple partitions, you must configure
and run the upgrade tool once for each partition.
Procedure
Complete the following actions to run acUpgradeTool and
complete the upgrade process:
What to do next
Complete the following steps after you have run acUpgradeTool:
- Restart the Campaign listener, also known as the server.
- If you are using eMessage, restart the RCT.
To restart the RCT manually, use the rct start command. The RCT script is in the bin directory under your eMessage installation.
To restart the RCT every time you restart the operating system of the machine where the RCT is installed, add the RCT as a service. For instructions, see The MKService_rct script.
Note: When you restart the RCT as a service, you must manually restart the RCT the first time.