You must back up your current installation of Campaign before
upgrading Campaign. Backing up your current installation of Campaign ensures
that you can restore your installation of Campaign to
a known working state if any issues occur during the upgrade process.
You can back up your installation of Campaign manually or automatically
when you run the installers.
Procedure
Complete the following steps to back up your current
installation of Campaign manually:
- Back up your Campaign installation
directory. If eMessage is
installed, back up your eMessage installation
directory.
The Campaign upgrade
process installs all files that are required to run Campaign and eMessage. If
you have installed eMessage, the Campaign upgrade
process upgrades your installation of eMessage when Campaign is
upgraded.
- Back up the system table databases that are used by your
existing installation of Campaign and eMessage if eMessage is
installed.
See your database documentation for instructions
on making backups of your data.
