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HCL Campaign Upgrade Guide
Use the upgrade roadmap to quickly find the information that you need for upgrading Marketing PlatformCampaignDistributed MarketingeMessageContact OptimizationInteractLeadsOpportunity DetectDigital Analytics for On PremisesCustomerInsightPredictiveInsightMarketing OperationsInteraction HistoryAttribution ModelerIBM® SPSS® Modeler Advantage Enterprise Marketing Management Edition.
Planning the CampaignDistributed MarketingeMessageContact OptimizationInteractLeadsOpportunity DetectionDigital Analytics for On PremisesCustomerInsightPredictiveInsightMarketing OperationsInteraction HistoryAttribution ModelerMarketing PlatformMarketing Platform upgrade
You can upgrade your current version of Marketing PlatformCampaignDistributed MarketingeMessageContact OptimizationInteractLeadsOpportunity DetectDigital Analytics for On PremisesCustomerInsightPredictiveInsightMarketing OperationsInteraction HistoryAttribution ModelerIBM® SPSS® Modeler Advantage Enterprise Marketing Management Edition to bring it up-to-date with the latest features.
Upgrade log
acUpgradeTool writes processing details, warnings, or errors to a log file. You can adjust the location and verbosity level for the log file by editing the setenv script file before you run the upgrade tool. The setenv file is stored in the same folder as the upgrade tool.

Upgrade log

acUpgradeTool writes processing details, warnings, or errors to a log file. You can adjust the location and verbosity level for the log file by editing the setenv script file before you run the upgrade tool. The setenv file is stored in the same folder as the upgrade tool.

ac_upgrade.log is the default log file. The ac_upgrade.log log file is stored in the logs folder in the Campaign installation directory.

Check the upgrade log for warnings and errors, and rectify the errors before you complete the upgrade.

Note: A CHRH.log file is also generated in the same location. The CHRH.log file is 0 KB in size and can be ignored.