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Welcome to the HCL Sametime® 11.6 administration documentation
Administering
This section provides information on administering HCL Sametime 11.6 environments.
Changing user names
When you change user or group names in the directory, the change is not reflected in HCL® Sametime Community Server databases. In order to synchronize the directory names with the names in the Community Server databases, you must run the name conversion utility.
Running the name conversion utility
To run a name change task, start the name conversion utility. The name conversion utility uses the CSV file to update user contact and privacy lists with the latest directory changes.
Gathering name conversion utility diagnostic data
Collect information for HCL® Support to investigate the HCL Sametime name conversion utility.

Welcome to the HCL Sametime® 11.6 administration documentation
- Accessibility features for Sametime
  Accessibility features help users who have a disability, such as restricted mobility or limited vision, to use information technology products successfully. HCL® strives to provide products with usable access for everyone.
- What's new in HCL Sametime
  This section describes what's new in HCL Sametime® 11.6 and Sametime® Meetings 11.6.
- Checklist to deploy Sametime
  This section provides information on reviewing the checklist to deploy the Sametime clients.
- Encryption usage in Sametime
  HCL® Sametime® uses several types of encryption to protect data.
- Planning
  This section describes the system requirements and server configurations needed for HCL Sametime 11.6.
- Installing
  This section provides information on installing and configuring the servers for HCL Sametime 11.6.
- Configuring
  This section provides information on configuring the servers for HCL Sametime 11.6.
- Securing
  This section provides information on securing HCL Sametime 11.6 environments.
- Administering
  This section provides information on administering HCL Sametime 11.6 environments.
  - Managing Sametime clients
    This section provides information on managing HCL Sametime clients.
  - Starting and stopping servers
    This section provides information on starting and stopping HCL Sametime 11.6 servers.
  - Managing policies
    Sametime policies allows administrators to control user access to features.
  - Configuration files
    There are a number of configuration files that a backup copy should be retained after the server configuration is complete.
  - Adding additional Sametime administrators
    Sametime Community server is installed on top of a Domino server. There are some administration and installation tasks that must be performed using the HCL Notes Client or HCL Notes Administrator client.
  - Enabling multi-tenancy
    Multi-tenancy allows multiple organizations to be part of the HCL Sametime® community. With multi-tenancy, Sametime users can chat, add users and groups to contact lists, and have awareness of users in their organization or in other organizations that are configured to be visible to them.
  - MongoDB
    This section provides information relating to administering MongoDB.
  - Disabling persistent chat and MongoDB requirements
    HCL Sametime 11.6 deploys with persistent chat enabled which requires MongoDB. It is possible to remove the MongoDB requirement if persistent chat and chat logging is disabled.
  - Managing Sametime Meetings
    This topic explains the features you can enable or disable for meetings. Currently, the settings that you can change are global settings that apply to the entire server. User policies cannot control the settings.
  - Changing user names
    When you change user or group names in the directory, the change is not reflected in HCL® Sametime Community Server databases. In order to synchronize the directory names with the names in the Community Server databases, you must run the name conversion utility.
    - Preparing for changing names
      Before you can run the name conversion utility, you need to perform the following tasks:
    - Running the name conversion utility
      To run a name change task, start the name conversion utility. The name conversion utility uses the CSV file to update user contact and privacy lists with the latest directory changes.
      - Running the name conversion utility on Windows®
        Follow these steps to run the name conversion utility on Microsoft® Windows®.
      - Running the name conversion utility on Linux™
        Follow these instructions to run the name conversion utility on HCL® Linux™ operating systems.
      - Gathering name conversion utility diagnostic data
        Collect information for HCL® Support to investigate the HCL Sametime name conversion utility.
      - Name Change task replication
        When you create a name change task, the task is saved in a file called stnamechange.nsf, and this file is replicated to all home HCL® Sametime Community Servers so that updates can be made to each server's vpuserinfo.nsf database. The file vpuserinfo.nsf is the Sametime user information database that contains contact lists and privacy lists.
      - Name Change task status
        This topic describes the status of the name change tasks, how to view tasks in progress, and how to delete a name change task.
      - Name Change summary report
        After you run the name conversion utility, review the summary report to verify successful name changes and find any that were unsuccessful.
- Uninstalling Sametime
  In the event that Sametime must be uninstalled, follow these steps to uninstall the Community, Proxy, and Meetings servers.
- Troubleshooting
  Troubleshooting and Support
- Migrating and Upgrading
  This section provides information on migrating and upgrading from an earlier Sametime release.
- Notices

Gathering name conversion utility diagnostic data

Collect information for HCL® Support to investigate the HCL® Sametime name conversion utility.

About this task

Since the trace files require large amounts of disk space, you should leave these settings turned off by default, and only enable them when you need to run the name conversion utility for special overall organization migrations.

Before you start the name conversion utility, follow these instructions to set the trace level for gathering diagnostic information.

Procedure

Use a text editor to edit the sametime.ini file, which is located in the Sametime Community Server installation directory.
For example:
```
C:\Program Files\hcl\domino. 
```
Add the following line to the Debug section to set the trace level:
```
VP_NCSA_TRACE=1 
VP_LDAP_TRACE=1
```
Restart the Sametime Community Server.
After the name change task finishes, you can collect the diagnostic information:
- A namechange_*.txt debug log file
- If you ran a name change task in RESOLVE mode, then a StResolve_*.txt is produced, too.
Disable the sametime.ini file settings after the utility successfully finishes by setting the values to 0.

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