Mail
You can send and answer email, create signatures, and customize the look of your Inbox. You can also do things, like cancel an email sent by mistake or set up out of office notifications.
- Getting started with Mail
  You can send, receive, and organize emails, and more.
- Mail quick reference
  This quick reference includes a screen image, which explains the basics in Mail, as well as tables that list other commonly-used tasks and shortcuts.
- Personalizing your Mail settings
  You can change mail preferences to personalize your mail experience.
- Keeping your Inbox clean
  You can manage junk mail, mail quotas, and meeting notices, to keep your Inbox cleaner.
- Mail access and delegation
  You can let others view or edit your mail, or open other people's mail if they have given you access.
- Other things you can do with Mail
  You can do more things with Mail, such as color-code messages in your Inbox or set up Out-of-Office notifications.
- Troubleshooting Mail
  You can get help solving problems in mail.
- Advanced Mail topics
  You can learn more about what you can do with Mail.
  - Using blacklists to block senders
    To help filter out unwanted email, you can use blacklists to specify hosts and domains that are sources of unwanted email.
  - Filtering mail using rules
    You can use mail rules to move, forward, or delete new messages you receive that meet certain conditions. For example, you could create a rule that checks for messages from a certain sender or that contain a certain subject and automatically move the messages to a certain folder, send copies of the messages to someone, or delete unwanted messages before you ever see them in your Inbox.
  - Archiving messages to free up space
    Archiving frees up space and improves the performance of your mail. You can still access messages after archiving them.
  - Tracking a message that has been sent
    When troubleshooting, you may need to track a message you have sent. You can track sent messages to learn what servers they move through.
  - Tracking a message that has been sent
    When troubleshooting, you may need to track a message you have sent. You can track sent messages to learn what servers they move through.
  - Upgrading the design of your mail folders
    Depending on settings controlled by your Domino® administrator, it is possible that HCL Notes® upgraded your mail file design to include the latest design for Notes folders such as Inbox and Trash, but not for folders you have created.
  - Selecting an alternate From address in a shared mail file
    If your administrator has set up a shared mail file for multiple users, users within the file can now choose an alternate “From” address when sending an email.
  - Creating a mail merge scenario
    Notes now provides the ability to send personalized emails to large groups.
- SwiftFile
  SwiftFile is an intelligent assistant for HCL Notes that helps you organize your e-mail into folders.

Tracking a message that has been sent

When troubleshooting, you may need to track a message you have sent. You can track sent messages to learn what servers they move through.

About this task

You can track a mail message as long as all the servers the message must pass through are Domino® Release 5 or later servers. Also, message tracking must be enabled on the servers.

Procedure

Open the Sent view and select the message.
Click Actions > More > Track Message.
Select the recipient(s) to whom you sent the message that you want to track.
Optional: To add any additional recipients, type or select a recipient name in the Additional recipients field and click Add.
Select Delivery status only or Trace entire path and click OK twice.

Results

The result is sent to your Inbox.