Product Documentation
Customer Support
Community
Resources
Customer Support
HCLSoftware U
Community Forums
Customer Idea Portal
> iAutomate versions
HCL iAutomate Documentation
GenAI-fueled Intelligent Runbook Automation
Release Notes
Learn about what's new in the release.
Introduction Guide
This guide provides with an overview of iAutomate and its features and benefits. It also provides an architectural overview and talks about various configuration and end user activities in brief.
User Guide
This guide is intended for the iAutomate end-users working towards resolution of IT support tickets.
Installation Guide
This guide provides instructions to install iAutomate. It includes the pre-installation and the installation procedures for iAutomate. This guide also provides summary material about additional servers and optional post- installations and references to the other documents for detailed information.
KRS Guide
This guide provides information regarding KRS in which users can change root user password for different authentication types and rotate encryption key after KRS login.
API Guide
This guide provides information regarding APIs used in iAutomate.
Integration Guide
This guide provides instructions to enable integrations with various ITSM and Runbook Automation tools, while configuring iAutomate.
Lab Manual
This manual provides information about various scenario-based modules covering the installation, configuration and use of iAutomate product.
Self-Service Ticket Analysis User Guide
This guide introduces to the key concepts of self-service driven ticket analysis via iAutomate and describes the stepwise process use the product. It provides an overview of the end-user interface and instructions to perform different tasks.
Troubleshooting Guide
This guide provides instructions to troubleshoot some of the commonly occurring issues along with the resolution steps.
Configuration Guide
This guide provides instructions to install and configure iAutomate. This includes the configuration procedures for the product.
Ansible Inside Integration Guide
This guide describes the integration process of Ansible Inside with iAutomate.