Unauthorized HTTP Status Code

Table 1. RBA: Scenario 8
Issue Description Error in RBA URL due to unauthorized credentials
Module Impacted RBA, iRecommend, iParse
Probable root cause

Invalid credentials.

Figure 1. Unauthorized http Status Code

Resolutions Steps:

  1. Fetch the RBA details.
  2. Check for the authentication credentials of RBA
  3. Look for the username and password to see whether it is provided correctly.