Update SR Number

Table 1. API: Update SR number
Element Description
API Insertupdatekeyvalue
Description

This API Update SR number for a request-by-request number and item number.

* Refer Accessibility Matrix for permission.

Method PATCH
URL Http(s)://{xx.xxxx.xx.xx:xxx} v3/requests/requestNumber/{requestNumber}/itemNumber/{itemNumber}/updateSRNumber
Body Parameters
{
"srNumber": "string"
}
  • Requestnumber: (Mandatory) This is a unique identifier of a request created in HCL BigFix CLM.
  • Keyvaluejson: It is a JSON object containing key value pair to update requestdetailextended. Requestdetailsextended is a table in HCL BigFix CLM which stores the keys and vaules of a request form.
  • Itemnumber(Mandatory): Number of instances created with request.
  • srNumber(Mandatory): Unique ticket number of ITSM/SNUMBERW
Header
  • Authorization Key: The initial step that needs to be performed before consuming HCL BigFix CLM APIs is to obtain the Token Value for an authorization key. Once a Token value is obtained, it remains valid for all API calls made in a session. For more information on how to do that, refer Token API description.
  • Content-type: application/json
Response

Sample Response:

"Success"
Response Parameters