Home
IBM® mail support for Microsoft™ Outlook (Administering)
IBM® mail support for Microsoft™ Outlook allows your users to access their IBM Notes® mail with an Outlook client. First, install and configure IBM Traveler on the IBM Domino® server. Then deploy the client software in your environment.
Configuring Traveler for use with Outlook
After installing the Traveler server, configure it for use with IBM® mail support for Microsoft™ Outlook (IMSMO).
Configuring policy settings
IBM® mail support for Microsoft™ Outlook requires you to configure the following settings on the server.

IBM® mail support for Microsoft™ Outlook (Administering)
IBM® mail support for Microsoft™ Outlook allows your users to access their IBM Notes® mail with an Outlook client. First, install and configure IBM Traveler on the IBM Domino® server. Then deploy the client software in your environment.
- Features and limitations
  The following tables call out notable features and feature limitations in the current release of IBM® mail support for Microsoft™ Outlook. IBM mail support for Microsoft Outlook add-in includes functionality beyond what Microsoft Outlook offers natively.
- System requirements
  This topic describes the server requirements for IBM® mail support for Microsoft™ Outlook (IMSMO).
- References to Traveler
  IBM® mail support for Microsoft™ Outlook (MSMO) leverages IBM Traveler to allow Domino® and Microsoft Outlook to communicate. Therefore there may be references to Traveler procedures and commands in this documentation.
- Configuring Traveler for use with Outlook
  After installing the Traveler server, configure it for use with IBM® mail support for Microsoft™ Outlook (IMSMO).
  - Enabling REST services
    Enable REST services on the IBM Domino server that runs Traveler.
  - Configuring policy settings
    IBM® mail support for Microsoft™ Outlook requires you to configure the following settings on the server.
    - Configuring mail policy settings
      Configure the mail policy settings that are required for IBM mail support for Microsoft Outlook (IMSMO).
    - Configuring security policy settings
      Configure the ID vault security policy settings that are required for IBM® mail support for Microsoft™ Outlook (IMSMO).
    - HTTP settings
      Disable SSL ciphers on a Traveler server configured for IBM mail support for Microsoft Outlook (IMSMO).
    - Configuring server settings
      Configure the required settings on the IBM® Traveler server.
  - Disabling summary data or changing the time limit
    By default, messages that are more than 30 days old at the time they are synced are truncated and show just summary data until they are opened. You can disable this behavior and always sync entire messages, or you can update the time limit with a new value.
  - Specifying internet addresses for rooms
    The IBM Traveler server requires internet addresses for rooms. Internet addresses aid in room display and room configuration and help prevent server name exposure. If your organization uses rooms that do not have internet addresses, internet addresses are generated for them.
  - Calendar conversion for rich text
    This topic details the conversion method for rich text calendar entries from IBM® Notes® when displayed in Microsoft™ Outlook.
  - Monitoring IBM® mail support for Microsoft™ Outlook users
    See who in your organization is using the IBM® mail support for Microsoft™ Outlook (IMSMO).
- Deploying the IBM® mail add-in client
  After you configure the IBM® Traveler server, you can deploy the IBM mail support for Microsoft™ Outlook add-in client.
- Troubleshooting common user issues
  This topic describes troubleshooting tips, and offers solutions as available.

Configuring policy settings

IBM® mail support for Microsoft™ Outlook requires you to configure the following settings on the server.