IBM® mail support for Microsoft™ Outlook (Administering)
IBM® mail support for Microsoft™ Outlook allows your users to access their IBM Notes® mail with an Outlook client. First, install and configure IBM Traveler on the IBM Domino® server. Then deploy the client software in your environment.
- Features and limitations
  The following tables call out notable features and feature limitations in the current release of IBM® mail support for Microsoft™ Outlook. IBM mail support for Microsoft Outlook add-in includes functionality beyond what Microsoft Outlook offers natively.
- System requirements
  This topic describes the server requirements for IBM® mail support for Microsoft™ Outlook (IMSMO).
- References to Traveler
  IBM® mail support for Microsoft™ Outlook (MSMO) leverages IBM Traveler to allow Domino® and Microsoft Outlook to communicate. Therefore there may be references to Traveler procedures and commands in this documentation.
- Configuring Traveler for use with Outlook
  After installing the Traveler server, configure it for use with IBM® mail support for Microsoft™ Outlook (IMSMO).
- Deploying the IBM® mail add-in client
  After you configure the IBM® Traveler server, you can deploy the IBM mail support for Microsoft™ Outlook add-in client.
  - Configuring and managing clients with the IMSMO protocol
    Installing the IBM mail support for Microsoft Outlook (IMSMO) add-in registers the IMSMO protocol. This application protocol provides a way to configure and manage IMSMO clients outside of the standard Outlook user interface.
  - Creating a Group Policy Object to deploy the Domino SSL certificate
    In order for Microsoft™ Outlook and the IBM® mail add-in to work correctly with IBM Domino®, it is important that the Domino server's SSL certificate is trusted by the client.
  - Using the Microsoft™ Office Customization Tool
    The Microsoft™ Office Customization Tool is available to anyone who has purchased a volume license of Microsoft Office, simply by running the Office setup.exe file with the flag /admin. This tool is used to customize the installation of Office for users' computers.
- Troubleshooting common user issues
  This topic describes troubleshooting tips, and offers solutions as available.

Deploying the IBM® mail add-in client

After you configure the IBM® Traveler server, you can deploy the IBM® mail support for Microsoft™ Outlook add-in client.

About this task

To obtain the software, download the IMSMO - IBM mail support for Microsoft Outlook eAssembly from the Passport Advantage® site. The component for the client is IMSMO Client: IBM mail Add-in. Run IMSMO_client.exe to install the add-in. The user documentation describes how each user can install the add-in manually. To automate the installation for your users, use IT tools that are available to you.

After the add-in is installed, you can use any of the following deployment options:

Write scripts that call the IMSMO application protocol to automate creating Outlook accounts and configuring the add-in. Or, users can create the accounts and configure the add-in themselves by following the instructions in the user documentation.
Control how much mail and calendar data is initially synced.
Use an Active Directory Group Policy Object (GPO) to automate deploying the IBM® Domino® server SSL certificate on clients.
Use the Microsoft™ Office Customization tool, for example, to configure LDAP directory settings.