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Administering
This documentation provides information about the administration tools for managing and monitoring servers and databases.
Monitoring servers
This section describes how to use the tools and features that help you monitor a Domino® system.
Tools for mail monitoring
Domino® provides three tools that you can use to monitor mail. Message tracking allows you to track specific mail messages to determine if the intended recipients received them. Mail usage reports provide the information you need to resolve mail problems and improve the efficiency of your mail network. Mail probes test and gather statistics on mail routes.
Setting up the Reports database
After you set up the Domino® MailTracker Store database, you can use the Reports database (REPORTS.NSF) to generate and store mail usage reports.

Administering
This documentation provides information about the administration tools for managing and monitoring servers and databases.
- Administration tools
  Topics in this section describe the tools you can use to administer a Domino® server.
- Managing users
  The Administration Process helps you manage users by automating many of the associated administrative tasks. For example, if you rename a user, the Administration Process automates changing the name throughout databases in the Notes® domain by generating and carrying out a series of requests, which are posted in the Administration Requests database.
- Monitoring servers
  This section describes how to use the tools and features that help you monitor a Domino® system.
  - Monitoring the Domino® system
    You can monitor system activity and platform use using the Domino® Administrator or the server console.
  - Server Health Monitor
    You can monitor and troubleshoot performance issues using a number of different tools.
  - Entitlement tracking
    As of Domino 12.0, a new internal mechanism is provided for collecting the highest entitlement that individual users have across a Domino domain. When a user appears in the ACL of a database with Reader access or above and that person has the right to access the server, the user is said to be an entitled user.
  - Domino® domain monitoring (DDM)
    Domino® domain monitoring (DDM) provides one location in the Domino Administrator client that you can use to view the overall status of multiple servers across one or more domains, and then use the information provided by DDM to quickly resolve problems.
  - The Domino® SNMP Agent
    The Domino® SNMP Agent enhances the monitoring and control features of Domino by enabling third-party management stations, which use industry standard SNMP, to manage aspects of the Domino server.
  - Overview of server maintenance
    As a Domino® administrator, a major part of your job is maintaining each server that you administer.
  - Tools for mail monitoring
    Domino® provides three tools that you can use to monitor mail. Message tracking allows you to track specific mail messages to determine if the intended recipients received them. Mail usage reports provide the information you need to resolve mail problems and improve the efficiency of your mail network. Mail probes test and gather statistics on mail routes.
    - Setting up mail monitoring
      There are three steps to setting up mail monitoring.
    - Setting up the Reports database
      After you set up the Domino® MailTracker Store database, you can use the Reports database (REPORTS.NSF) to generate and store mail usage reports.
    - Controlling the Mail Tracking Collector
      After you enable message tracking on the server, the Mail Tracking Collector (MT Collector or MTC task) automatically creates the Domino® MailTracker Store database (MTSTORE.NSF) in the MTDATA subdirectory of the Domino data directory.
    - Configuring the server for message tracking
      This process allows you to customize the type of information you want to collect and store in the Domino® MailTracker Store database (MTSTORE.NSF). For example, you can exclude certain users' mail from being collected, or you can restrict messages from being tracked by message subject.
    - Tracking a mail message
      Use the Tracking Center tab to track the status of individual mail messages.
    - Generating a mail usage report
      If mail tracking is enabled on a server, the Mail Tracking Store database (MTSTORE.NSF) contains data about mail usage. You can generate a usage report of the data.
    - Viewing mail usage reports
      When Domino® saves a report, it stores the report data in the Reports database (REPORTS.NSF). Reports that are mailed, but not saved, are not added to the Reports database. You can use the Reports database to analyze server mail usage.
  - Monitoring directory assistance
    You can monitor directory assistance by using Show Xdir command to display information about all the directories a server uses for directory services. You can also view directory assistance statistics.
  - Monitoring databases
    You can monitor database activity, replication, and document deletions.
  - Monitoring a cluster
    Domino® provides several ways to find out what is happening in a cluster and make adjustments to keep the cluster running smoothly and efficiently, so that no server is overloaded. You can monitor failover, workload balancing, and cluster replication to see how efficiently the cluster is running.
  - Monitoring slow or unresponsive servers with the Domino® Diagnostic Probe
    Use the Domino® Diagnostic Probe (DDP), a Java™ utility provided by Support, to monitor servers that have been intermittently slow or unresponsive. The probe is a Java process (dbopen.jar) that runs in the background. The utility probes a specific Domino server over time by invoking database open transactions. If the probe detects a slow response, it will invoke Notes® System Diagnostic (NSD) to gather diagnostic data. This data is used by Support to troubleshoot and determine the cause or causes of the performance degradation.
  - Monitoring Smart Server Startup
    With Smart Server Startup, users are prevented from connecting to a Domino server until it is fully up and ready to accept user requests. For example, during startup of the Domino server after a crash, users can connect to the Domino server only after the server has fully recovered.
  - Monitoring quality of service
    Quality of Service, or QoS, is designed to react to the general operation of a Domino® server in order to keep that server functioning reliably and always available. If QoS detects that a server is not responding or hung, QoS probing can be configured to email an administrator about the problem and/or automatically terminate the server and restart it. QoS log information can also be useful for analysis by Support.
  - Understanding Quality of Service (QoS) behavior and logging
    This topic covers details of QoS including server and server controller behavior during kill events, failover trigger, and log file content.
- Managing servers
  Manage Domino® servers by performing any of these tasks.
- Managing databases
  Topics in this section describe how to set up and manage Domino® databases.

Setting up the Reports database

After you set up the Domino® MailTracker Store database, you can use the Reports database (REPORTS.NSF) to generate and store mail usage reports.

About this task

Although the Reports database is created automatically when you set up the server, before you can generate mail usage reports, you must set up security for the database.

To create the Reports database

Procedure

From the Domino® Administrator, choose File > Application > New.
Click Show advanced templates.

Complete these fields and click OK.

Table 1. Options for a new Reports database
Field	Enter
Server	The name of the server that stores the Mail Tracking Store database (MTSTORE.NSF)
Title	Reports
File name	Reports.nsf
Template server	The name of the server entered in the Server field
Template	Reports.ntf

To set up security for the Reports database

About this task

Note: Step 4 of this procedure requires use of the Domino® Designer client.

Procedure

In Domino® Designer, open the Reports database and choose FileApplicationAccess control to open the database ACL.
Verify that the server and the server administrator have Manager access, then click OK.
With the Reports database active in your client, choose View > Agents.
Verify that the scheduled agents (Daily, Monthly, and Weekly Report Agents, and the Housecleaning agents) are enabled. Enable agents as necessary by selecting the agent and clicking Enable; then close the Domino® Designer.
From the Domino® Administrator, click the Configuration tab, open the Server document for the server where you created the Reports database and click the Security tab.
In the Programmability Restrictions > Run unrestricted methods and operations field, enter the names of administrators who need access to the Reports database, and then click Save & Close.