Uninstalling Connections Touchpoint
If you need to uninstall Touchpoint, here's how you do it.
About this task
The following steps show you how to remove the Touchpoint application API, and then reverse the configuration changes that you made and remove the shared resources that you added during the installation.
Procedure
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From the wasadmin console, remove the touchpointapi application:
- Go to and select the Touchpointapi application.
- Stop the application.
- When the application is stopped, select the Touchpointapi application, click Uninstall, and click OK.
- After the uninstall process runs, click Save to save the changes to the master configuration.
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Remove the Touchpoint Profiles Extension Attributes modifications to the
profiles-config.xml file:
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Remove the Touchpoint Resource entries:
- Go to .
- Select REE Touchpoint Config and click Delete.
- Then select Save to save the changes to the master configuration.
-
Remove the text that refers to Touchpoint from the end of the
/opt/IBM/HttpServer/conf/httpd.conf file:
# mod_net_trace will record actual data sent/received from the client # and on proxy connections, even for SSL connections. Unlike an IP # trace, interaction with the platform network APIs can be seen. # The following example configuration can be activated by uncommenting # the LoadModule directive. #LoadModule net_trace_module modules/debug/mod_net_trace.so <IfModule mod_net_trace.c> NetTraceFile /tmp/nettrace NetTrace client * dest file event senddata=65535 event recvdata=65535 </IfModule> # TOUCHPOINT Alias /touchpoint/img/upload_pic/ "/opt/ibm/connections/data/shared/touchpoint/upload_pic/" <Directory "/opt/ibm/connections/data/shared/touchpoint/upload_pic/"> Order Deny,Allow Allow from all </Directory> # TOUCHPOINT
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Remove the Touchpoint shared library registration from WebSphere Application Server.
- Go to .
- Select touchpoint-shared-lib and click Delete.
- Click Save to save the changes to the master configuration.
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Remove the Touchpoint shared library directory on the Deployment Manager node and also on each
node of the cluster that hosts the Touchpoint web app. For example, use the following target
directory:
Linux: /opt/IBM/WebSphere/AppServer/profiles/Dmgr01/config/cells/connectionsCell/Touchpoint/lib
Windows: C:\Program Files C:\Program Files (x86)\IBM\WebSphere\libtouchpoint\lib
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If footer.jsp is merged with an existing footer file, unwind the
customizations. Otherwise simply remove the customizations by removing all of the subfolders from
the customization folder, as in the following examples:
Linux: /opt/IBM/Connections/data/shared/customization/common/nav/templates/footer.jsp
Windows: D:\IBM\Connections\data\shared\customization\common\nav\templates\footer.jsp
- Save the WebSphere Application Server cell configuration and synchronize.
- Restart IHS.
- Restart the WebSphere Application Server clusters.