Specifying e-mail addresses for e-mail rules

You can specify the users and user groups that will receive e-mail notifications.

1. Log on to the HCL Compass client as a user with the schema designer or super user privilege.
2. In the HCL Compass client, click Actions > New and select the Email_Rule record type.
3. On the To Addressing Info tab of the Submit Email_Rule window:
   1. In the To Users field, select the users to receive the e-mail notification, for example, admin.
   2. In the To Groups field, select a user group to receive e-mail; for example, the Triage group.
   3. In theTo Addresses (Fields) field, you can use a field value to infer an e-mail address.

      To send an e-mail message when a defect is assigned to a new owner, on the Action Controls tab, select the Assign action for Actions; on the To Addressing Info tab, select the Owner field for To Addresses (Fields).

      Unless a specific e-mail address is entered in the To Addresses (Fields) field, all users must have an e-mail address defined as part of their user profile to receive e-mail messages. See Adding a new user.

   4. In the To Addresses (Text) field, enter a specific e-mail address.