Enabling e-mail notification for HCL Compass Web

You can set up email notification for HCL Compass Web clients according to the business rules of your schema.

Before you begin

You must have super user or schema designer privileges.

About this task

To enable email notification for a HCL Compass Web client:

Procedure

  1. Log on to the HCL Compass Web client.
  2. Click Site Administration > Configuration.
  3. On the Site Configuration page, click Email Options, then enter your email settings.
    Setting
    Description
    Send Active
    Enter 1 to enable e-mail notification; enter 0 to disable it.
    Mail Transport
    Specify SMTP or MAPI depending on your mail transport type.

    MAPI notification is not supported for mixed character-set environments. For more information, see Supporting a mixed local character set or a UTF-8 multilingual database.

    MAPI Server
    If you are using MAPI, enter the mail server name.
    MAPI Profile
    If you are using MAPI, enter the profile alias name.
    SMTP Host
    If you are using SMTP, enter the host name.
    Real Names
    Enter your Web server name. If you enter a Web server name, email messages display the server name in the From field. If you do not want the server name to be displayed in all email messages, do not enter anything.
    Reply To
    Enter a generic, reply-to address for this Web server. This address is displayed in the Reply To field of each email message. If you leave it blank, no address is displayed.
    Attention: HCL Compass Web client Email 1.x and MAPI support have been deprecated. For enhanced email support, use the EmailPlus 2.1 package. For more information, see EmailPlus package.
  4. At the top of the Web page click OK to save your changes.