Home
Documentation
This Help Center provides documentation on all aspects of the HCL Commerce+ product, from installation and deployment to operating and customization.
Extending
Using Commerce+'s xC programming model, you can use HCL-provided extension points to extend existing Commerce logic. You can implement these extensions with the xC Customization toolkit provided by HCL. Commerce+ also provides Packaged Business Capability integrations that extend the product's reach and functionality.
Developing stores
Commerce+ offers customizable features for storefronts using the Next.js framework. Commerce+ supports headless commerce to use any front end storefront.
Stores in Commerce+
Commerce+ supports different types of stores. The assets of these stores can be edited using the Commerce Lab.
Stores accessibility overview
Accessibility ensures that users with physical disabilities, such as visual or hearing impairments or limited mobility, can successfully use digital products. Meeting accessibility standards is especially important for complying with regulations in regions like Ontario and the European Union.

Documentation
This Help Center provides documentation on all aspects of the HCL Commerce+ product, from installation and deployment to operating and customization.
- Overview
  Welcome to the HCL Commerce+ overview. Explore these feature overviews to learn how Commerce+ operates. Refer to the related links listed at the end of each topic to access expanded product documentation.
- Deploying
  This section provides details on deploying HCL Commerce+. It explains how to download the Docker images and Git bundles that comprise the product, how to create a minimal environment, and how to plan for a full deployment. It details supported software versions, patches, and configurations to ensure the platform performs well.
- Migrating
  The following topics show how to migrate an existing HCL Commerce Version 9.1 environment to Commerce+. The process consists of an initial migration of your database contents. This is followed by a code migration. Both are fully described.
- Operating
  The topics in this section focus on tasks that are performed by business users, marketers, and customer support representatives to connect with partners and attract and satisfy customers.
- Administering
  The site administrator performs the tasks needed to support day to day operations of the Commerce+ site.
- Extending
  Using Commerce+'s xC programming model, you can use HCL-provided extension points to extend existing Commerce logic. You can implement these extensions with the xC Customization toolkit provided by HCL. Commerce+ also provides Packaged Business Capability integrations that extend the product's reach and functionality.
  - Customizing
    The topics in the Customizing section describe tasks performed by an application developer to customize Commerce+.
  - Developing stores
    Commerce+ offers customizable features for storefronts using the Next.js framework. Commerce+ supports headless commerce to use any front end storefront.
    - Stores in Commerce+
      Commerce+ supports different types of stores. The assets of these stores can be edited using the Commerce Lab.
      - Extended sites
        Extended Sites provide flexibility by allowing your business to create distinct online stores for specific purposes while sharing one catalog.
      - Stores accessibility overview
        Accessibility ensures that users with physical disabilities, such as visual or hearing impairments or limited mobility, can successfully use digital products. Meeting accessibility standards is especially important for complying with regulations in regions like Ontario and the European Union.
      - Business models
        Before starting to develop your site with Commerce+, you need to determine the business model supported by Commerce+ that best represents the purpose of your site. Usually sites created with Commerce+ will be implemented based on of one of these business models.
    - Ruby storefronts
      The Ruby storefront offers customizable features for storefronts using the Next.js framework. It uses the headless store data template and supports business-to-consumer (B2C) and business-to-business (B2B) use cases. The store includes pages for browsing, shopping, checkout, and account management, and uses Elastic for search functions.
    - The Customer Service Hub
      The Customer Service hub, also known as the CSR tool, provides your Customer Service Representatives (CSRs) an authority to manage Accounts and Orders for a selected store.
    - Remote store toolkit
      You can migrate store development environments to Open Liberty and a modern Java Development Kit (JDK) by using Commerce+ remote store dev kit migration to standardize environments and minimize reliance on legacy tooling.
- Securing
  These topics describe the security features of Commerce+ and how to configure these features.
- Performance
  Topics in the Performance section describe the means by which to plan, implement, test, and re-visit the optimization of Commerce+ site performance.
- Troubleshooting
  Topics in the Troubleshooting section highlight common issues that are encountered with Commerce+, and how they can be addressed or mitigated.
- Reference
  Topics in the Reference section contain all of the Commerce+ reference documentation.

Stores accessibility overview

Accessibility ensures that users with physical disabilities, such as visual or hearing impairments or limited mobility, can successfully use digital products. Meeting accessibility standards is especially important for complying with regulations in regions like Ontario and the European Union.

The Ruby storefront meets WCAG 2.2 Level A accessibility standards. For more details, see WCAG Quick Reference.

September, 2025 release The Ruby storefront now meets WCAG 2.2 Level AA accessibility standards.

Accessibility features were validated using the NVDA screen reader and the Google Chrome browser.

Note: Commerce+ is not responsible for the accessibility compliance of any third-party content or integrations used within the storefront.

Starter stores

The Ruby starter stores provide the following accessibility features:

Enable navigation by using the keyboard.
- All interactive elements are reachable and usable via keyboard (tab navigation).
- Provide a skip link to jump directly to the main content areas.
- Provide visual tooltips for non-text content such as icons or action buttons.
Communicate all information independently of color.
Interfaces that screen readers commonly use.
- Through aria-label, alt, or title attributes wherever appropriate.
- For products and categories, alt text is retrieved from the associated locale-specific name and short description attributes, respectively.
Meaningful error and instruction feedback:
- Include text-based feedback or iconography for users with color blindness or low vision.
- All labels and links describe their destination, action or intent clearly.

Third-party integration

To support certain functions, Commerce+ occasionally integrates with third-party software. In these cases, the third-party tool might not meet HCL accessibility standards. Adding third-party content to your storefront can introduce accessibility concerns. For information about third-party accessibility compliance, see the documentation provided with the third-party software.