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Documentation
This Help Center provides documentation on all aspects of the HCL Commerce+ Transaction Server product, from installation and deployment to operating and customization.
Troubleshooting
Topics in the Troubleshooting section highlight common issues that are encountered with Commerce+ Transaction Server, and how they can be addressed or mitigated.
MustGathers
Use the following information to gather the information that you need to troubleshoot problems while working with HCL Commerce+ Transaction Server.

Documentation
This Help Center provides documentation on all aspects of the HCL Commerce+ Transaction Server product, from installation and deployment to operating and customization.
- Overview
  Welcome to the HCL Commerce+ Transaction Server overview. Explore these feature overviews to learn how Commerce+ Transaction Server operates. Refer to the related links listed at the end of each topic to access expanded product documentation.
- Deploying
  This section provides details on deploying HCL Commerce+ Transaction Server. It explains how to download the Docker images and Git bundles that comprise the product, how to create a minimal environment, and how to plan for a full deployment. It details supported software versions, patches, and configurations to ensure the platform performs well.
- Migrating
  The following topics show how to migrate an existing HCL Commerce Version 9.1 environment to Commerce+ Transaction Server.
- Operating
  The topics in this section focus on tasks that are performed by business users, marketers, and customer support representatives to connect with partners and attract and satisfy customers.
- Administering
  The site administrator performs the tasks needed to support day to day operations of the Commerce+ Transaction Server site.
- Extending
  Using Commerce+ Transaction Server's xC programming model, you can use HCL-provided extension points to extend existing Commerce logic. You can implement these extensions with the xC Customization toolkit provided by HCL. Commerce+ also provides Packaged Business Capability integrations that extend the product's reach and functionality.
- Securing
  These topics describe the security features of Commerce+ Transaction Server and how to configure these features.
- Performance
  Topics in the Performance section describe the means by which to plan, implement, test, and re-visit the optimization of Commerce+ Transaction Server site performance.
- Troubleshooting
  Topics in the Troubleshooting section highlight common issues that are encountered with Commerce+ Transaction Server, and how they can be addressed or mitigated.
  - MustGathers
    Use the following information to gather the information that you need to troubleshoot problems while working with HCL Commerce+ Transaction Server.
    - MustGather for Solr Search
      This document covers Solr search, and related must gather information required for troubleshooting the Solr search related errors.
    - MustGather for Elasticsearch
      This document covers Elasticsearch, and related must gather information required for troubleshooting the Elasticsearch related errors.
  - Logging services
    Commerce+ Transaction Server maintains a detailed set of logs related to a variety of processes and functions. These logs are available upon request.
  - Business events
    Each time that a command triggers a business event, a record is added to the BUSEVENT database table to persist data from the event. Event listeners and external systems (such as the Marketing component, a back end order management system, or an external analytics system) can use this data to perform further processing.
  - Business Object thresholds
    Applying limits on business operations reduces the risk of system attacks where unbound conditions might result in system failures.
  - Search issues
    If you encounter problems while you use Commerce Search, refer to the troubleshooting information to help determine the problem and find possible solutions.
  - Catalogs issues
    If you encounter issues while you are using the Catalogs tool, review this troubleshooting topic to solve common problems.
  - Contacting HCL Customer Support
    HCL Customer Support provides assistance with product defects. Contact HCL if you require assistance with an Commerce+ Transaction Server problem.
- Reference
  Topics in the Reference section contain all of the Commerce+ Transaction Server reference documentation.

MustGathers

Use the following information to gather the information that you need to troubleshoot problems while working with HCL Commerce+ Transaction Server.

MustGather information for Solr search-related issues

MustGather information for Elasticsearch related issues