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Documentation
This Help Center provides documentation on all aspects of the HCL Commerce+ product, from installation and deployment to operating and customization.
Extending
Using Commerce+'s xC programming model, you can use HCL-provided extension points to extend existing Commerce logic. You can implement these extensions with the xC Customization toolkit provided by HCL. Commerce+ also provides Packaged Business Capability integrations that extend the product's reach and functionality.
Customizing
The topics in the Customizing section describe tasks performed by an application developer to customize Commerce+.
Customizing with xC
Commerce+ service includes access to an externalized customization server that runs your custom Connectors and any functional extensions you may write. The xC service uses an Open Liberty server on OpenJDK, with webapplications executed via Spring Boot 3.x for development.
Inventory management for developers
Use or extend the HCL Commerce+ Inventory to manage your inventory and your Inventory Locations (ILs), where your inventory is stored and is delivered or shipped from.
Managing Inventory approval workflows
Inventory approval requirement balances operational efficiency and regulatory compliance by letting you customize when inventory operations require verification.

Documentation
This Help Center provides documentation on all aspects of the HCL Commerce+ product, from installation and deployment to operating and customization.
- Overview
  Welcome to the HCL Commerce+ overview. Explore these feature overviews to learn how Commerce+ operates. Refer to the related links listed at the end of each topic to access expanded product documentation.
- Deploying
  This section provides details on deploying HCL Commerce+. It explains how to download the Docker images and Git bundles that comprise the product, how to create a minimal environment, and how to plan for a full deployment. It details supported software versions, patches, and configurations to ensure the platform performs well.
- Migrating
  The following topics show how to migrate an existing HCL Commerce Version 9.1 environment to Commerce+. The process consists of an initial migration of your database contents. This is followed by a code migration. Both are fully described.
- Operating
  The topics in this section focus on tasks that are performed by business users, marketers, and customer support representatives to connect with partners and attract and satisfy customers.
- Administering
  The site administrator performs the tasks needed to support day to day operations of the Commerce+ site.
- Extending
  Using Commerce+'s xC programming model, you can use HCL-provided extension points to extend existing Commerce logic. You can implement these extensions with the xC Customization toolkit provided by HCL. Commerce+ also provides Packaged Business Capability integrations that extend the product's reach and functionality.
  - Customizing
    The topics in the Customizing section describe tasks performed by an application developer to customize Commerce+.
    - Search
      Commerce+ comes with a powerful and fully integrated search function. The search functions in Commerce+ provide an enriched customer experience, with features such as automatic search term suggestions and spelling correction. Since it is built on industry standards, Commerce Search is highly flexible and extensible. Starter stores can use the search engine's most sophisticated features without requiring extra customization. The Commerce Search Elasticsearch microservices manage indexing and other crucial tasks, with no performance impact on the storefront or transaction server.
    - Customizing with xC
      Commerce+ service includes access to an externalized customization server that runs your custom Connectors and any functional extensions you may write. The xC service uses an Open Liberty server on OpenJDK, with webapplications executed via Spring Boot 3.x for development.
      - Command extensions
        The xC programming model enhances the Commerce Service command framework, enabling remote extension customization of Commerce Service business logic, specifically controller and task commands.
      - Inventory management for developers
        Use or extend the HCL Commerce+ Inventory to manage your inventory and your Inventory Locations (ILs), where your inventory is stored and is delivered or shipped from.
        Integrating Channel Service in Inventory management
        Inventory Packaged Business Capability (PBC) integrates with Channel Service to replace manual data loads with real-time, channel-aware data sourcing across Commerce+workspaces.
        Integrating Inventory with Items Service
        Inventory Service integrates with Items Service in real time to replace legacy batch-driven data loads and ensure platform-wide data integrity.
        Managing Organization-Channel associations and Governance
        The Organization-Channel Association framework maps inventory entities and transactions within authorized organizational contexts to ensure data scoping, security, and process control.
        Integrating Shared Services to manage Inventory
        Inventory Service integrates with decoupled shared services to eliminate legacy data loads and adopt dynamic, service-driven workflows.
        Managing Inventory approval workflows
        Inventory approval requirement balances operational efficiency and regulatory compliance by letting you customize when inventory operations require verification.
  - Developing stores
    Commerce+ offers customizable features for storefronts using the Next.js framework. Commerce+ supports headless commerce to use any front end storefront.
- Securing
  These topics describe the security features of Commerce+ and how to configure these features.
- Performance
  Topics in the Performance section describe the means by which to plan, implement, test, and re-visit the optimization of Commerce+ site performance.
- Troubleshooting
  Topics in the Troubleshooting section highlight common issues that are encountered with Commerce+, and how they can be addressed or mitigated.
- Reference
  Topics in the Reference section contain all of the Commerce+ reference documentation.

July, 2026 release

Managing Inventory approval workflows

Inventory approval requirement balances operational efficiency and regulatory compliance by letting you customize when inventory operations require verification.

Approval requirement settings

Shared Services provides flexibility to configure approval rules based on business entities and workflows.

Core capabilities

Granular activation: Enable or disable approvals for specific inventory flows within Shared Services.
Automatic approval: Supports automatic approval for eligible workflows based on configured rules.
Phased implementation: Phase one supports automatic approvals to streamline the initial transition.
Configuration states: Set approvals to Mandatory, Conditionally Required, or Completely Disabled.

Affected inventory operations

When you enable this feature, you must complete an intermediary approval step before you permanently save or post changes. The configuration impacts the following areas:


Inventory module	Operational requirement
SKU configuration	All SKU configuration settings require an intermediary approval step before final saving.
SKU configuration overrides	All overrides to standard SKU configurations must clear an approval step before taking effect.
Sorting (expected and discard)	Gates returning inventory. If you omit conditional approvals initially, this requirement applies to all sorting functionality.
Expected inventory configuration	Gates critical scheduling data. You must obtain approval for expected delivery dates and production vendor assignments before saving.

Version control rules

To prevent system conflicts and data discrepancies, modifications made to approval requirements apply only to new workflows. Existing workflows complete under the ruleset that was active when the workflow initiated.