HCL Commerce allows different vendors to participate in one or more
marketplaces. The following provides an overview of the Marketplace for React-based
Stores. Here the "Marketplace Operator" refers to the entity who is hosting the
marketplace, "Marketplace Seller" is the vendor who sells the products on the market
place and "Shopper" refers to the buyers who buy the product from the platform.
The Marketplace feature allows the Marketplace Operators to display the products from
other vendors in a simple, yet flexible way. Similarly, Marketplace sellers can use this
service and other features of the Marketplace Operator's E-commerce platform to sell
their own products on the platform. This leads to a better end-user experience, where a
shopper can filter the products by a single or multiple seller names. This feature is
available for registered users as well as guest users who have not registered themselves
on the React-based Stores. For more details, see
Marketplace.
Note: This Marketplace feature is currently for React-based B2C
stores such as Emerald and EmeraldPlus.
The Marketplace feature must be enabled before using it. For more details on enabling the
Marketplace feature, see
Enabling a marketplace.
Note: After enabling the marketplace, stage propagate the store data
and run all the registries from the Management Center. To run the registries,
from the hamburger menu, go to . The Add to Cart button remains disabled if
registries are not updated.
Note: The EmeraldMP store,
with the storeID 31, is the default marketplace reference store
that is bootstrapped with sample marketplace data. The default Marketplace reference
store displays the letters 'MP' beside the store name with a new Marketplace
icon.
The following image shows an example of a Marketplace enabled Emerald Store.
When you click on the Marketplace icon, an optional Filter
by Marketplace Seller dropdown menu appears containing a list of
sellers. On clicking the seller name, you are redirected to the Home page. The top
categories on this page are filtered as per the products sold by the selected
seller.
If you do not filter the Marketplace by seller and click on any listed product, you can
still find which seller is associated with any given product. The seller description is
displayed above the Add to Cart button on the PDP page under the
heading Sold and Shipped by. On clicking this seller name, you are
redirected to the product listing page in the category where the product belongs, and
the system filters the seller facet by that particular seller's name.
In the checkout flow, if you have selected products from different sellers, the shopping
cart displays the products grouped by seller. For example, if there are two items that
are sold by seller A, then the shopping cart will display those two items under the
heading Sold and Shipped by Seller A along with the product details. Similarly,
any product that does not belong to a particular seller is displayed under the heading
Sold and Shipped by storename. This grouping of products as per the respective sellers, is available throughout
the checkout flow and in the order history. The shopper can also type the seller
name in the search box and get suggestions for sellers and products. This search is
not case-sensitive.