Troubleshooting: Facets visible but no search results
When the product name, SKU and description are unrelated, search terms will not show the product.
Problem
The search term will not display the product when the product name, SKU name, and description do not match.
For example: If you are searching for a product named "ABC" with SKU "DEF," the search term will not display the product "ABC" but will display "DEF."
Solution
To fetch the product replaced with the term "ABC," enable
flow.include.parent.details in the ingest
configuration:
http://<data-query>/search/resources/api/v2/configuration?nodeName=ingest&envType=auth
Method: PATCH
Body:
{
"global": {
"connector": [
{
"name": "attribute",
"property": [
{ "name": "flow.include.parent.details", "value": "true" }
]
}
]
}
}Note:
- This solution works only for the eSite Index model.
- This does not work for name and description on eSite override.