Enabling or disabling order blocking
Order blocks are controlled by the order block manager. You can enable or disable order blocking on a store-by-store basis. By default, order blocking is enabled when you publish a starter store.
Order blocking must be enabled for you to use the following features:
- Order approval
- HCL Commerce blocks orders requiring approval automatically until approval is received.
- Negotiated pricing
- HCL Commerce blocks orders when a customer services representative (CSR) tries to offer a price that exceeds their limit.
- Negotiated shipping
- HCL Commerce blocks orders when a CSR tries to offer a shipping charge that exceeds their shipping discount limit.
Procedure
To enable or disable order blocking for a store run the following SQL statement:
UPDATE STORE SET BLOCKINGACTIVE= blocking_value WHERE STORE_ID= store_ID
where:- blocking_value
- 1
- Enable order blocking for the store.
- 0
- Disable order blocking for the store.