Enabling IBM Customer Service for WebSphere Commerce
IBM Customer Service for WebSphere Commerce is enabled by default in the Aurora B2C
and Aurora B2B stores. You can enable and disable it by using the Store Management tool in Management Center.
Before you begin
Procedure
- Open the Store Management tool.
- In the explorer view, click Stores.
- Right-click the store in which you want to enable IBM Customer Service for WebSphere Commerce. Then, click Open. The available store functions for the store are displayed in separate tabs beside the Store Properties tab. Click the Configurations tab.
- Select the IBM Customer Service for WebSphere Commerce check box. Click Save. Then, click Close.
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If your store uses the cachespec.xml file for configuring cacheable
objects, you must add the cache entry for IBM Customer Service for WebSphere Commerce.