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Remote Control V9.1.4
BigFix® Remote Control V9.1.4 Installation Guide
By using BigFix® Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
Install the driver for smart card authentication
The BigFix® Remote Control Target provides an installation option to install a virtual smart card reader driver. You can also install the driver by running a fixlet in the BigFix console.
Installing the smart card reader driver by running a silent installation
Install the device driver for the IBM virtual smart card reader when you run an BigFix® Remote Control target silent installation.

Remote Control V9.1.4
- Release Notes V9.1.4 Fixpack 1
- BigFix® Remote Control V9.1.4 Installation Guide
  By using BigFix® Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
  - Audience
  - Versions
  - Terms used in this guide
  - Overview of the BigFix® Remote Control system
  - Get started
    Now that you understand the terms and components available in BigFix® Remote Control, you can identify which components you need to install:
  - Install the BigFix® Remote Control components
    The BigFix® Remote Control components can be installed in two ways. If you have access to the BigFix console, use a deployment fixlet to install the components.
  - Utility for extracting the component installation files
    BigFix® Remote Control provides a utility that you can use to extract the installation files that are required for each component.
  - Enable secure target registration
    To prevent unauthorized targets from registering with the BigFix® Remote Control server, you can enable the secure registration feature and use tokens to authenticate the target.
  - Install the driver for smart card authentication
    The BigFix® Remote Control Target provides an installation option to install a virtual smart card reader driver. You can also install the driver by running a fixlet in the BigFix console.
    - Installing the virtual smart card reader driver by using the installer
      Use the BigFix® Remote Control Target installer to install the device driver for the IBM virtual smart card reader when you install the target component. You can also use the installer to install the driver on a system that has the target component already installed.
    - Adding or removing the smart card reader driver by using the installer
      After you install the target component, you can add or remove the device driver for the IBM virtual smart card reader by using the installer.
    - Installing the smart card reader driver by running a silent installation
      Install the device driver for the IBM virtual smart card reader when you run an BigFix® Remote Control target silent installation.
    - Installing the virtual smart card reader driver when you upgrade the target
      Install the device driver for the IBM virtual smart card reader when you upgrade the BigFix® Remote Control target.
    - Installing the driver and certificate by using a Fixlet
      Install the device driver for the IBM virtual smart card reader together with the certificates by running a Fixlet in the BigFix® console.
    - Installing the certificates by using a Fixlet
      Use a Fixlet® to install the certificates that are required by the device driver for the IBM® virtual smart card reader.
    - Downloading the certificates
      You can download the certificates that are required by the device driver for the IBM® virtual smart card reader and install them manually. For example, by using Active Directory Group Policy.
  - Manage the component services
    After you install the BigFix® Remote Control components, if you change their configuration, you can stop, start, or restart the component services.
  - Enabling email
  - Configure LDAP
  - Federal information processing standard (FIPS 140-2) compliance in BigFix® Remote Control
  - NIST SP800-131A compliance in BigFix® Remote Control
    BigFix® Remote Control version 9.1.0 components can be configured for NIST SP800-131A compliance.
  - Verifying the server installation
  - Recover from installation errors
  - Uninstall the components
  - Upgrade from previous versions
  - Maintaining the target installation
  - Properties that can be set in the target configuration
    You can configure target properties either during or after installation. The operating system on the target system determines which properties can be configured. The target properties determine the actions that can be carried out during a peer-to-peer session. If you set a server URL and set the Managed property to Yes, the actions are determined by the policies that are set on the Remote Control server.
- BigFix® Remote Control V9.1.4 Administrators Guide
  This guide is for users who want to administer BigFix® Remote Control.
- BigFix® Remote Control V9.1.4 Console Users Guide
- BigFix® Remote Control V9.1.4 Controller Users Guide
- BigFix® Remote Control V9.1.4 Target Users Guide
- BigFix® Remote Control V9.1.4 On-demand Target Guide
  Use BigFix® Remote Control to start remote control sessions over the internet with targets that do not have the target software installed.
- Remote Control V9.1.4 Readme file

Installing the virtual smart card reader driver by running a silent installation

Install the device driver for the IBM virtual smart card reader when you run an BigFix® Remote Control target silent installation.

About this task

You can install the driver when you run a silent installation on a computer that does not have the target component. You can also add or remove the driver from an installed target. For more information about running a target custom installation, see Run a target custom installation.

Procedure

To install the target component and the device driver for the IBM virtual smart card reader, run the following command.

trc_target_setup.exe /s /v"/qn VSC=1"
To add the driver to an installed target, run the following command.

trc_target_setup.exe /s /v"/qn ADDLOCAL=vsc REINSTALL=service"
To remove the driver from an installed target, run the following command.

trc_target_setup.exe /s /v"/qn REMOVE=vsc REINSTALL=service"

What to do next

After you install the driver, you must install a certificate so that the target can automatically enable the driver when smart card authentication is requested. For more information about installing the certificate by running a Fixlet, see Installing the certificates by running a Fixlet . You can also download the certificates and install them manually. For more information, see Downloading the certificates for the IBM virtual smart card reader .