User account authorities and the functions available to each account

Three types of user accounts can be created in the BigFix® Remote Control server UI. The user accounts are user, super user, and administrator. The administrator account has the most authority. Administrators can do more advanced tasks. All types of authority can take part in remote control sessions, taking over and controlling target systems and are known as controller users. A user with administrator authority can also access server admin functions and is known as a Server Admin User.

The following table illustrates each user account and highlights the authority that is given to each account.


User Account	Types of functions
User	The most limited account. A user with user authority can do the following actions: Log on to the web application. View all targets available for control. Create or view lists of favorite targets. Start a remote control session. View target status or information. View their own user and group details. View information for Sessions that they started. For example, session history, session details, recording details, audit logs. Defined groups. Recently accessed targets. Search for targets.
SuperUser (User+)	Can do the same tasks as a user and also more advanced functions, such as generating specialized reports. A user with SuperUser authority can do the following extra actions: Create and run various reports about users, sessions, targets, and server. However, a SuperUser is limited to viewing their own user details only. They are also limited to viewing the session details only for sessions that they started.
Administrator (User +, Super User+)	Can do the same tasks as a user and super user and also more advanced functions. Unlike the user and super user, they are not limited to just viewing their own details but can view details for all users. Also, responsible for maintaining and modifying user and target groups and for managing permissions that are granted to those groups. A user with administrator authority can do the following extra actions: Edit and delete targets. Create, delete, and manage users. Create, delete, and manage user groups. Create, delete, and manage target groups. Create and run various reports on users, sessions, targets, and server. Various types of data import. For example, from LDAP or by using import templates Property file editing. Search for targets and users. View the application log and server status.