Verifying connection information

About this task

Use parameters to define how BigFix® Remote Control connects to the LDAP server. The connection is used to query the LDAP server for the user and group information that is imported into BigFix® Remote Control.

Any changes to the ldap.properties file do not take effect until you select Admin,Reset Application. To avoid multiple restarts or an extended outage use an LDAP browser and the LDAP Configuration Utility as an aid to the entire configuration process.

To verify the connection information by using an LDAP browser, define an LDAP server profile by entering the fully qualified host name and credential information. When you open an LDAP browser for the first time, provide details for a new profile.

The profile can include the following information.
Host
Host name or FQDN of the preferred LDAP Server.
Port
Port that is used to communicate with the directory. Typically, port 389 but if your environment contains child domains, port 3268 must be used instead. Port 3268 points to the Global catalog that includes the child domains.
Base DN
The root point to bind to the server. For example, DC=mydomain,DC=mycompany,DC=com.

After the information is entered, the LDAP Browser displays attribute names and values available at the root of the Active Directory tree.

When a connection is established, use the same information that is used in the LDAP browser to set the parameters in the ldap.properties file.

  • Click Admin > Edit properties files
  • Select ldap.properties from the list
  • When modifications are complete, click Submit

The application must be reset for the changes to take effect. Click Admin > Reset Application or restart the server service.

The properties file can also be edited manually by locating it on the BigFix® Remote Control Server. The file is in the [installdir]wlp\usr\servers\trcserver\apps\TRCAPP.ear\trc.war\WEB-INF\classes directory, where installdir is the directory that the BigFix® Remote Control Server is installed in. For example, C:\Program Files\IBM\Tivoli\TRC\server\wlp\usr\servers\trcserver \apps\TRCAPP.ear\trc.war\WEB-INF\classes

Note: BigFix® Remote Control is provided with a default ldap.properties file and many of the extended configuration options are commented out. To enable the options, the file must be edited manually.
Note: The BigFix® Remote Control Server is capable of managing one Global catalog only. This means that domain controllers of different domains cannot be managed by the same BigFix® Remote Control Server.

Users belonging to a domain which is not included in the forest specified in the server configuration cannot be added to the users of the same BigFix® Remote Control Server.