Playing a recording from the Session details page

About this task

When you are viewing the session details page for a specific remote control session use the Play the recording of this session link to view a recording of the session.
Note: The link is available only if the Force Session Recording policy was set to Yes for the session.

Procedure

To Playback a recording complete the following steps:
On the Session Details screen, click Play the recording of this session.

Results

The Session Recording Player window opens and the recording begins to play.
The following buttons and functions are available during the playback
Pause
To pause the recording while playing.
Stop
To stop the recording and clear the playback window.
Enable Auto Scrolling View
To scroll up, down, right or left by moving the mouse over each edge of the playback window.
Enable Scaled View
To scale down the display of the recording to show the full recorded window inside the playback window.