Welcome
Administrator Guide
Read this guide to learn about enrolling, administering, and troubleshooting endpoints through BigFix MCM and BigFix Mobile.
BigFix MCM
Read this section to learn enrolling and managing Windows and macOS desktop and laptop devices.
OS update
BigFix Mobile and MCM supports operating system update management across Android, ChromeOS, and Apple devices (iOS, iPadOS, and macOS) through the creation and deployment of an OS Update Policy and action.

BigFix Documentation Homepage
Modern Client Management and BigFix Mobile
Welcome to the Modern Client Management and BigFix Mobile documentation, where you can find information about how to install, maintain, and use Modern Client Management and BigFix Mobile.
BigFix Mobile and MCM Overview
Discover how BigFix Mobile and Modern Client Management (MCM) extend unified endpoint management to mobile devices and modern OS platforms like iOS, Android, and Windows 10+, all from a single console.
Guides in PDF format
This section contains links to PDF versions of all the MCM and BigFix Mobile manuals.
Installing and Configuring BigFix Mobile and MCM
Read this guide to learn about the requirements and available installation scenarios to ensure that the deployment of BigFix MCM and BigFix Mobile goes smoothly in your environment.
Quick Start
This quick start guide gets you up and running with your BigFix MCM and BigFix Mobile solution. It helps you secure, configure, and manage your mobile devices quickly and efficiently.
User Guide
Administrator Guide
Read this guide to learn about enrolling, administering, and troubleshooting endpoints through BigFix MCM and BigFix Mobile.
- Modern Client Management and BigFix Mobile
  This guide is intended for HCL BigFix Master Operators (MO) and those who administer BigFix deployments. If you are looking for information about using Modern Client Management (MCM) and BigFix Mobile, see the WebUI User's Guide.
- BigFix MCM
  Read this section to learn enrolling and managing Windows and macOS desktop and laptop devices.
  - Enrolling Windows devices
    You can get Windows 10 and Windows 11 devices enrolled in BigFix MCM in many ways.
  - Enrolling Apple devices
    You can get Apple devices enrolled in BigFix MCM in the following ways.
  - Full Disk Encryption
    With BigFix MCM, you can centrally manage the native full-disk encryption technologies from Windows (BitLocker) and macOS (FileVault2) to secure data at rest.
  - OS update
    BigFix Mobile and MCM supports operating system update management across Android, ChromeOS, and Apple devices (iOS, iPadOS, and macOS) through the creation and deployment of an OS Update Policy and action.
- BigFix Mobile
  BigFix Mobilesimplifies the management and security of Android, iOS, and iPadOS devices, enabling IT admins to seamlessly enroll, configure, and monitor mobile devices, ensuring compliance and protection of corporate data.
- SCEP Certificate-based authentication
  BigFix MCM supports certificate-based authentication through Simple Certificate Enrollment Protocol (SCEP). SCEP is the fastest and most secure way to provision certificates to all your MCM-managed devices. With SCEP, IT Admins can automate issuing certificates to the endpoints to provide access to corporate Wi-Fi, VPN, and secure e-mail through encryption.
- SAML-authenticated enrolment flow
  When you configure SAML as the authentication method, when a user hits the enrollment URL and click Enroll, the user is first authenticated via the identity provider before proceeding with the enrollment process.
- Application management
  App Management in BigFix Mobile and MCM provides a centralized way to distribute, update, and control applications across multiple device platforms. Administrators can deploy both public store apps and internal corporate apps, enforce policies, and secure company data while simplifying the app lifecycle for end users.
- Email configuration management
  With BigFix MCM and BigFix Mobile, you have the ability to install and set up email application that can connect to your email system. This allows users to easily connect, verify their identity, and synchronize their work email accounts on their devices.
- VPN management
  BigFix MCM and BigFix Mobile enable organizations to manage and configure Virtual Private Network (VPN) settings on enrolled Android, Apple, and Windows devices, ensuring secure remote access to corporate networks.
- Wi-Fi configuration management
  BigFix MCM and BigFix Mobile offer WiFi configuration management, where administrators can control and configure the wireless network settings on MCM-enrolled devices. This helps organizations to maintain a secure and reliable wireless network infrastructure while providing flexibility for users to connect to authorized networks.
- BigFix MCM and Mobile Known Limitations
  This topic lists known limitations and restrictions in BigFix Modern Client Management (MCM) and BigFix Mobile for each version. Use this to understand feature gaps, known issues, or unsupported configurations relevant to your environment.
- Troubleshooting
  This section is intended to help you solve problems that might occur when installing BigFix MCM and BigFix Mobile.
- Frequently Asked Questions
  Read this section for commonly asked questions and their answers to manage the MCM deployments better.
Glossary
This glossary provides terms and definitions for the BigFix software and products.

OS update

BigFix Mobile and MCM supports operating system update management across Android, ChromeOS, and Apple devices (iOS, iPadOS, and macOS) through the creation and deployment of an OS Update Policy and action.

By creating an OS Update Policy and deploying it to devices or device groups, administrators can remotely manage software patches, as well as minor and major OS version upgrades. The policy allows configuration of update timing, version control, enforcement rules, and reboot behavior.

This centralized approach ensures devices remain secure, compliant, and aligned with organizational standards while maintaining optimal operating system performance and stability.

ChromeOS

The ChromeOS OS Update Policy allows administrators to control release channels, version rollouts, blackout windows, and minimum version enforcement. It supports staged deployments and compliance enforcement to ensure devices remain secure and standardized.

MacOS

MDM administrators can manage software updates remotely on supervised macOS devices through MDM action and/or a policy. The macOS OS Update Policy enables management of minor and major OS upgrades, deferral settings, and restart behavior. Administrators can schedule updates and enforce version compliance to maintain security and operational consistency. For the steps to perform this action, see OS Update. For the steps to configure a policy, see OS Update Policy.

iOS

The iOS OS Update Policy allows administrators to manage update scheduling, deferrals, and supervised device enforcement. It helps ensure devices receive critical patches while aligning with organizational rollout strategies.

iPadOS

The iPadOS OS Update Policy provides control over update timing, version management, and compliance enforcement similar to iOS. Administrators can remotely schedule and enforce updates to maintain device security and stability.