Welcome
Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
Remote Control Console User Guide
Functions within Remote Control
Deploy remote control components
Deploy the components on a Linux™ system
Deploying the Linux® gateway support
You can use the Deploy Remote Control Gateway for Linux task to install gateway support onto a Linux® computer.

BigFix Documentation Homepage
BigFix 11 Lifecycle Documentation
Welcome to the BigFix Lifecycle documentation, where you can find information about how to install, maintain, and use BigFix Lifecycle.
BigFix Platform
BigFix Query
Lifecycle overview
BigFix Lifecycle is single-agent, single-console technology that provides near real-time visibility into the state of endpoints.
Lifecycle guides in PDF format
Following is a list of links to the BigFix Lifecycle guides in PDF format:
Software Distribution
Use the BigFix Software Distribution applications to deploy software to endpoints across your network from a single location. Maintain control and visibility into software delivery and installation. Device owners can use the Self Service Application to manage software and other BigFix actions that are deployed to them as offers.
OS Deployment
BigFix OS Deployment, which is part of the BigFix Lifecycle Management suite, provides a consolidated, comprehensive solution to quickly deploy new workstations and servers throughout a network from a single, centralized location. This solution saves time and money, enforces a standardized and approved image, and reduces risks associated with non-compliant or insecure configurations.
Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
- Release notes
  A summary of changed or new features and enhancements included in BigFix Remote Control.
- Remote Control Installation Guide
  By using Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
- Remote Control Administrators Guide
  This guide is for users who want to administer Remote Control.
- Remote Control Console User Guide
  - Definition of terms that are used in Remote Control
  - The Remote Control console
  - Dashboards overview
  - Functions within Remote Control
    - Deploy remote control components
      - Deploy the components on a Windows® system
      - Deploy the components on a Linux™ system
        Deploying the Linux® target
        You can use the Deploy Remote Control Target for Linux task to install the target software onto a Linux® computer.
        Removing the Linux® target
        You can use the Uninstall Remote Control Target for Linux task to remove the target software from a Linux® computer.
        Deploying the Linux® controller
        You can use the Deploy Remote Control Controller for Linux task to install the controller software onto a Linux® computer.
        Removing the Linux® controller
        You can use the Uninstall Remote Control Controller for Linux task to remove the controller software from a Linux® computer.
        Deploying the Linux® CLI tools
        You can use the Deploy Remote Control CLI Tools for Linux task to install the CLI tools onto a Linux® computer.
        Removing the Linux® CLI tools
        You can use the Uninstall Remote Control CLI Tools for Linux task to remove the CLI tools from a Linux® computer that has the CLI tools already installed.
        Deploying the Linux® gateway support
        You can use the Deploy Remote Control Gateway for Linux task to install gateway support onto a Linux® computer.
        Removing the Linux® gateway support
        You can use the Uninstall Remote Control Gateway support for Linux task to remove the gateway support files from a Linux® computer.
        Deploying Linux broker support
        You can use the Deploy Remote Control Broker for Linux task to install broker support on a Linux computer.
        Removing Linux broker support
        You can use the Uninstall Remote Control Broker for Linux task to remove broker support from a Linux computer
      - Deploy the components on a macOS system
        The macOS deployment node provides a set of tasks that you can use to install or remove the following components in a macOS operating system environment.
    - Update the remote control components
    - Download the remote control server component
    - Start a remote control session
      The Remote Control controller and target components can be used to establish remote connections between each other to monitor or control the target system.
    - Respond to warnings
    - Manage target and server configurations
    - Analyses
    - Enable smart card authentication
      To support smart card authentication in the BigFix® Remote Control Target you must install the virtual smart card reader driver and related certificates on the target. You can install the driver and certificates after you install the target by running a Fixlet® in the BigFix console. You can also install the certificates by using Active Directory Group Policy.
    - Configure single sign-on (SSO) on the server
      Remote Control V9.1.3 introduced support for SAML 2.0 authentication on the Remote Control server.
    - Enable secure target registration
      To prevent unauthorized targets from registering with the Remote Control server, you can enable the secure registration feature and use tokens to authenticate the target.
  - Viewing web reports
    Remote Control offers a report available in the Web Reports component of the application. The web report was formulated to provide log data that is gathered from the controller and target logs relevant to specific targets. The data can be used for auditing purposes and for monitoring remote control activity on specific computers in your environment.
  - Frequently asked questions
  - Support
    For more information about this product, see the following resources:
  - Notices
- BigFix Remote Control Controller Users Guide
- Remote Control Target Users Guide
- Remote Control On-demand Target Guide
  Use Remote Control to start remote control sessions over the internet with targets that do not have the target software installed.
- Remote Control V10 Readme
Power Management
Use Power Management to control, monitor, and manage conservation policies in your deployment.
Application Control
BigFix Application Control provides a robust framework for managing application usage within an organization. It allows administrators to define policies that dictate which applications can or cannot be run on endpoints, thereby enhancing security and compliance.
Server Automation
Server Automation provides powerful automation. You can use it to sequence automation actions in steps across multiple endpoints.
Virtual Endpoint Manager
HCL BigFix Virtual Endpoint Manager (VEM) enhances BigFix with centralized, unified endpoint management for hybrid cloud and data center environments, spanning virtual machines and physical endpoints. VEM delivers real-time endpoint visibility, policy-driven automation for configuration and compliance remediation, and consistent security controls to streamline IT operations, reduce risk, and strengthen regulatory compliance.
Profile Management
Profile Management is a WebUI-based feature of BigFix Lifecycle. It provides Security Administrators the capability to define and deploy security policies to Windows 10 and macOS devices.
BigFix Remediate
BigFix MCM

Deploying the Linux® gateway support

You can use the Deploy Remote Control Gateway for Linux task to install gateway support onto a Linux® computer.

About this task

To initiate this task, complete the following steps:

Procedure

Click Deployment > Linux in the navigation tree.
Click Deploy Remote Control Gateway for Linux.
In the Task pane, review the description and follow the instructions in the Actions box to start the task.
In the Take Action pane on the Target tab, select the relevant option for determining which targets to deploy the gateway support on.
Click OK and enter your Private Key Password.

Results

The summary screen shows the progress of the task and displays status complete when it is finished.

Gateway support is installed on the targets that you selected when you ran the deployment task. The files are installed in the /opt/bigfix/trc/gateway directory on the selected targets.

To use the gateway support, you must set up a gateway configuration for your environment. For more information about configuring the gateway, see the BigFix® Remote Control Administrator's Guide.