Definition of terms that are used in Remote Control

Definitions of some common terms that are used in Remote Control.

Remote control session

Establishing a connection to a computer in your environment to observe or actively control the computer remotely. In the session, the controller user's keyboard and mouse become the primary keyboard and mouse for the remote system. Functions such as chat, guidance, reboot, and file transfer are some of the options available for use in a remote control session. For more information about remote control sessions, see the BigFix® Remote Control Controller User's Guide.

Peer-to-peer session

A remote control session that is established directly between the controller and the target. The controller user starts the controller component locally and specifies the target that they want to takeover remotely. The local properties that are set on the target are used for the session. For more information, see Manage target and server configurations. For more information about using the controller UI during a session, see the BigFix® Remote Control Controller User's Guide.

Managed remote control session

A remote control session in which the controller user initiates the session from the Remote Control server. The controller component starts and contacts the target to send the session request. The target contacts the server to authenticate the request and obtain the policies and permissions for the session. For more information about policies and permissions for a managed remote control session, see the BigFix® Remote Control Administrator's Guide. If the target cannot reach the server, the session is refused.

Session policies

Session policies define the actions that can be carried out by the controller user and the features available on the target system during a remote control session. In a peer to peer session the policies are determined by the local properties that are defined on the target. In a managed session, the policies and permissions that are resolved from user and target group relationships determine what actions can be carried out. For more information about how policies and permissions are derived for a managed remote control session, see the BigFix® Remote Control Administrator's Guide.