Viewing the session history for unregistered targets

About this task

You can view the list of previous sessions by viewing the All Session History or My Session History reports. These reports contain sessions for registered and unregistered targets. The Registered Target column in the reports indicates whether the target in the session was registered on the Remote Control server. To view the list of sessions for unregistered targets only, use the All Unregistered Targets Sessions report.

To view the All Unregistered Targets Sessions report, complete the following steps:

Procedure

  1. Log on to the Remote Control server with a valid admin ID and password.
  2. Select Sessions > All Unregistered Targets Sessions.
    The Unregistered Targets Session History panel is displayed.
    Note: The custom data column headings reflect the current label name that is defined in the ondemand.properties file for the field. The data in a column might not all be in the same format.

    For example, if ondemand.custom.field.0.label= Name and is then changed to ondemand.custom.field.0.label= Email, the column with heading email might contain names and email addresses. For more information about the ondemand.properties file, see OnDemand properties file.