Upgrade the server component

If you already installed the BigFix® Remote Control Server software, you can upgrade the component by carrying out a similar installation type to your original installation.

Note about backup/restore database: Although SQL databases are robust products, database corruption can still occur, and so performing a backup is a fundamental task for any database administrator or developer, and it is a good practice to perform periodic database backups before any major change. For example, if we are talking about an MS SQL database, which is the most common, the backup/restore database can be done either through the graphical interface of SQL Server Management Studio / SSMS (easiest method) or using Transact-SQL (T-SQL) commands. However, database maintenance activities are usually out of scope of BigFix Remote Control administration, so please refer to the official and specific database documentation for details about the suggested procedures.

Before you start the upgrade, you must back up your property files and any recording files if applicable. Back up any certificates, if applicable. For more information about backing up and restoring certificates, see the BigFix® Remote Control Administrator's Guide

Property files
  • common.properties
  • ldap.properties
  • trc.properties
  • log4j2.properties
  • controller.properties

The files are in the following directories.

Windows® systems
[InstallDir]wlp\usr\servers\trcserver\apps\TRCAPP.ear\trc.war\WEB-INF\classes\ Where InstallDir is the Remote Control server installation directory. For example, C:\Program Files ( x86)\BigFix\TRC\server\wlp\usr\servers\trcserver\apps\TRCAPP.ear\trc.war\WEB-INF\classes\
Linux® systems
[InstallDir]wlp/usr/servers/trcserver/apps/TRCAPP.ear/trc.war/WEB-INF/classes/ Where InstallDir is the Remote Control server installation directory.
Recordings Files
The video recordings folder is defined by the rc.recording.directory property in the trc.properties file.
You can upgrade the server component by using any of the following methods:
Using the installation files
For more information about obtaining the component installation files, see Obtain the installation files. For information about installing the server, by using the installer, see Installing by using the server installer.
Note: During the installation, select to keep existing property files and do not select to drop the database.
For information about installing the server, on WebSphere 8.5, see Installing on WebSphere Application Server version 8.5.5: deploying the war file.
Using the BigFix® console
If you have the BigFix® console infrastructure installed, do not run this wizard for the upgrade activity.