System requirements

BigFix supports security and non-security updates for Microsoft and third-party operating systems and applications.

Types of supported updates

BigFix supports the following types of Windows updates.

Security update
Refers to security-related vulnerabilities.
Cumulative update
Refers to updates that contain all the previously released updates up to that update release. If you have installed previous updates, only the new fixes that are contained in this package will be downloaded and installed to your computer.
Non-security update
Refers to all other updates that are not included in the security updates type. There are several types of non-security updates. For more information, see http://support.microsoft.com/.
BigFix supports the following non-security updates:
Critical update
Refers to widely released fixes to address bugs that are critical but not related to security.
Service pack
Refers to cumulative set of security, critical, and general updates. Service packs might also contain hot fixes or additional fixes that were found internally since the last release. In some cases, service packs also contain design or feature changes that were requested by customers.
Update
Refers to widely released fixes to address bugs that are not critical or not related to security.
Note: BigFix generally provides support for updates that are found in the Microsoft Update Catalog. In some instances, the updates require users to directly download the links. For more information, see https://catalog.update.microsoft.com/v7/site/home.aspx. This link requires the use of Internet Explorer.
Update rollup
Refers to updates that target a specific area, for example security or a product component. Update rollup is a cumulative set of hot fixes, security updates, critical updates, and updates that are packaged for easy deployment.
Note: BigFix generally provides support for updates that are found in the Microsoft Update Catalog. In some instances, the updates require users to directly download the links. For more information, see https://catalog.update.microsoft.com/v7/site/home.aspx. This link requires the use of Internet Explorer.

To learn more about the standard terminology that Microsoft uses, see http://support.microsoft.com/en-us/kb/824684.

BigFix tries to stay close to the terms that the vendors use, such as the Microsoft patch category terminology. In some instances, Microsoft and BigFix use different category terms. For more information, see https://bigfix-wiki.hcltechsw.com/wikis/home?lang=en-us#!/wiki/BigFix%20Wiki/page/Difference%20in%20category%20terms%20used%20by%20Microsoft%20and%20BigFix.

Supported operating systems and applications

BigFix provides security and non-security updates for operating systems and applications in the Patch Management for Windows site. Non-security updates include critical updates, service packs, and general updates.

BigFix supports the final release versions of the listed Microsoft products. Microsoft versions other than the final commercial release version, such as alpha, beta, preview, community technology previews (CTP), technical previews, and insider programs, are not supported by BigFix.

The following table lists the supported operating systems, applications, and their corresponding updates types.
Table 1. Supported operating systems and applications
Supported OS/Applications
Developer Tools, Runtimes, and Redistributables
Visual Studio 2015
Visual Studio 2017
Visual Studio 2019
Visual Studio 2022
Exchange
Exchange Server 2016
Exchange Server 2019
Microsoft Sharepoint

SharePoint Server 2019

SharePoint Server 2016

SharePoint Server Subscription Edition
SQL Server
Microsoft SQL Server 2022
Microsoft SQL Server 2019
Microsoft SQL Server 2017
Microsoft SQL Server 2016 SP3
Windows
Windows Server 2016
Windows 10 21H2 LTSC
Windows 10 22H2
Windows 10 1507 LTSB
Windows 10 1607 LTSB
Windows 10 1809 LTSC
Windows 11 22H2 / ARM
Windows 11 23H2 / ARM
Windows 11 24H2 / ARM
Windows server 2008
Windows server 2008 R2
Windows Server 2012
Windows Server 2012 R2
Windows Server 2019
Windows Server 2022
Windows Server 2025 / 24H2
Note: For a complete list of operating systems and applications that have Security updates support, see the following wiki topic: Supported OS.
Note: Microsoft no longer supports and releases updates products that have reached their of life (EOL). Although, BigFix no longer provides new content for products that reached its end support date, you can use standard support channels to raise concerns and for troubleshooting support for existing content. For a list of end of life products, see the Products that have reached their end of support date section.

Support information for Windows 10

BigFix Patches for Windows supports Windows 10 Business edition ISO for the following editions:
  • Windows 10 Pro
  • Windows 10 Pro N
  • Windows 10 Pro for Workstations
  • Windows 10 Pro N for Workstations
  • Windows 10 Pro Education
  • Windows 10 Pro Education N
  • Windows 10 Education
  • Windows 10 Education N
  • Windows 10 Enterprise
  • Windows 10 Enterprise N
  • Windows 10 IoT Enterprise
  • x86 and x64 architectures are supported.
Note: Bigfix Patches for Windows does not support consumer edition ISO.

Support information for Windows 11

BigFix Patches for Windows supports Windows 11 Business edition ISO for the following editions:
  • Windows 11 Pro
  • Windows 11 Pro N
  • Windows 11 Pro for Workstations
  • Windows 11 Pro N for Workstations
  • Windows 11 Pro Education
  • Windows 11 Pro Education N
  • Windows 11 Education
  • Windows 11 Education N
  • Windows 11 Enterprise
  • Windows 11 Enterprise N
Note: Bigfix Patches for Windows does not support consumer edition ISO.

Supported Click-to-Run products

BigFix supports Microsoft products that use the Click-to-Run technology.

Table 2. Supported Office 365 - Office 2016 PC applications and channels
Office 365 subscription plan Supported PC applications Supported update channels for clients Supported types of updates
Office 365 ProPlus
  • Access
  • Excel
  • InfoPath
  • OneNote
  • Outlook
  • PowerPoint
  • Publisher
  • Skype for Business
  • Word
  • Current channel
  • Deferred channel
  • First release for deferred channel
  • Security updates
  • Non-security updates
  • Feature updates
Office 365 Enterprise E3
  • Access
  • Excel
  • OneNote
  • Outlook
  • PowerPoint
  • Publisher
  • Skype for Business
  • Word
Office 365 Enterprise E5
  • Access
  • Excel
  • OneNote
  • Outlook
  • PowerPoint
  • Publisher
  • Skype for Business
  • Word
Table 3. Supported Office 365 - Office 2016 PC applications and channels
Office 365 subscription Supported products Supported update channels for clients Supported types of updates
Microsoft Office 365 apps
  • Access
  • Excel
  • OneNote
  • Outlook
  • PowerPoint
  • Publisher
  • Skype for Business
  • Word
  • Current channel
  • Monthly enterprise channel
  • Semi-annual enterprise channel (preview)
  • Semi-annual enterprise channel
  • Security updates
  • Non-security updates
  • Feature updates

Supported .NET Framework versions

Table 4. Supported .NET Framework versions
.NET Framework versions Supported products
4.8 Windows 10, Windows Server 2016, Windows 8.1, Windows 7 Embedded, Windows Server 2012, Windows Server 2012 R2
4.7.2 Windows 10, Windows 8.1, Windows 7 Service Pack 1, Windows Server 2016, Windows Server 2012, Windows Server 2012 R2, Windows Server 2008 R2 SP1
4.6.2 Windows Server 2012, Windows 8.1, Windows Server 2012 R2, Windows 7, Windows Server 2008 R2

Supported third party applications

Third party applications are found in the Updates for Windows Applications site. Some applications are supported with audit Fixlets. Audit Fixlets will only indicate that the application is outdated. Users must manually apply the update.

Use the Fixlet Maker dashboard to create the necessary Fixlets to patch the applications. For more information, see the following topics:
Table 5. Applications that are supported in the Updates for Windows Applications site
Application Version
Adobe Reader 9.5, 11.x, 2015.xx.xxxxx, 2017.xx.xxxxx, 2018.xx.xxxxx, 2019.xx.xxxxx, 2020.xx.xxxxx, 2021.xx.xxxxx, 2022.xx.xxxxx, 2023.xx.xxxxx, 2024.xx.xxxxx
Apple iTunes 12.7, 12.8, 12.9, 12.10, 12.11, 12.12, 12.13
Skype 8.x
Oracle Java™ Runtime Environment 8U1xx, 8U2xx, 8U3xx, 8U4x
Google Chrome 79.x, 80.x, 81.x, 83.x, 84.x, 85.x, 86.x, 87.x, 88.x, 89.x, 90.x, 91.x, 92.x, 93.x, 94.x, 95.x, 96.x, 97.x, 98.x, 99.x, 100.x, 101.x, 102.x, 103.x, 104.x, 105.x, 106.x, 107.x, 108.x, 109.x, 110.x, 111.x, 112.x, 113.x, 114.x, 115.x, 116.x, 117.x, 118.x, 119.x, 120.x, 121.x, 122.x, 123.x, 124.x, 125.x, 126.x, 127.x, 128.x, 129.x, 130.x, 131.x, 132.x
Mozilla Firefox 68.x, 69.x, 70.x, 71.x, 72.x, 73.x, 74.x, 75.x, 76.x, 77.x, 78.x, 79.x, 80.x, 81.x, 82.x, 83.x, 84.x, 85.x, 86.x, 87.x, 88.x, 89.x, 90.x, 91.x, 92.x, 93.x, 94.x, 95.x, 96.x, 97.x, 98.x, 99.x, 100.x, 111.x, 112.x, 113.x, 114.x, 115.x, 116.x, 117.x, 118.x, 119.x, 120.x, 121.x, 122.x, 123.x, 124.x, 125.x, 126.x, 127.x, 128.x, 129.x, 130.x, 131.x, 132.x, 133.x, 134.x
Mozilla Firefox ESR 60.x, 68.x, 78.x, 91.x, 102.x, 115.x, 128.x
Mozilla Thunderbird 60.x, 68.x, 78.x, 91.x, 102.x, 115.x, 128.x
Notepad++ 7.x.x, 8.x.x
Zoom 5.1.xxxxx.xxxx, 5.2.xxxxx.xxxx, 5.3.xxxxx.xxxx, 5.4.xxxxx.xxxx, 5.5.xxxxx.xxxx, 5.6.x.xxxx, 5.7.x.xxxx, 5.8.x.xxxx, 5.9.x.xxxx, 5.10.x.xxxx, 5.11.x.xxxx, 5.12.x.xxxx, 5.13.x.xxxx, 5.14.x.xxxx, 5.15.x.xxxx, 5.16.x.xxxx, 5.17.x.xxxx, 6.0.x.xxxx, 6.1.x.xxxx, 6.2.x.xxxx, 6.3.x.xxxx
Webex 40.x.x.xx, 41.x.x.xx, 42.x.x.xx, 43.x.x.xx, 44.x.x.xx, 45.x.x.xx
GoToMeeting 10.11.1.18068, 10.12.0.18425, 10.13.1.18705, 10.14.0.18962, 10.15.0.19228, 10.16.0.19598, 10.17.0.19796, 10.18.0.19932, 10.19.0.19950, 10.20.0.19992
Microsoft Edge 84.x.xxx.xx, 86.x.xxx.xx, 87.x.xxx.xx, 88.x.xxx.xx, 89.x.xxx.xx, 90.x.xxx.xx, 91.x.xxx.xx, 92.x.xxx.xx, 93.x.xxx.xx, 94.x.xxx.xx, 95.x.xxx.xx, 96.x.xxx.xx, 96.x.xxx.xx, 97.x.xxx.xx, 98.x.xxx.xx, 99.x.xxx.xx, 100.x.xxx.xx, 101.x.xxx.xx, 102.x.xxx.xx, 103.x.xxx.xx, 104.x.xxx.xx, 105.x.xxx.xx, 106.x.xxx.xx, 107.x.xxx.xx, 108.x.xxx.xx, 109.x.xxx.xx, 110.x.xxx.xx, 111.x.xxx.xx, 112.x.xxx.xx, 113.x.xxx.xx, 114.x.xxx.xx, 115.x.xxx.xx, 116.x.xxx.xx, 117.x.xxx.xx, 118.x.xxx.xx, 119.x.xxx.xx, 120.x.xxx.xx, 121.x.xxx.xx, 122.x.xxx.xx, 123.x.xxx.xx, 124.x.xxx.xx, 125.x.xxx.xx, 126.x.xxx.xx, 127.x.xxx.xx, 128.x.xxx.xx, 129.x.xxx.xx, 130.x.xxx.xx, 131.x.xxx.xx, 132.x.xxx.xx
ASP.NET Core Runtime 3.x.xx, 5.x.xx, 6.x.xx, 7.x.xx, 8.x.xx, 9.x.xx
.NET Desktop Runtime 3.x.xx, 5.x.xx, 6.x.xx, 7.x.xx, 8.x.xx, 9.x.xx
.NET Runtime 3.x.xx, 5.x.xx, 6.x.xx, 7.x.xx, 8.x.xx, 9.x.xx
Azure Connected Machine Agent 1.x
Table 6. Adobe Document Cloud
Adobe Product Track Version
Adobe Acrobat Classic 2015, 2017,2020
Continuous 2020, 2021, 2022, 2023, 2024
Adobe Acrobat Reader Classic, Continuous 2015, 2017, 2020
Continuous 2020, 2021, 2022, 2023, 2024
Note:
  • HCL BigFix does not support beta versions of these listed applications.
  • BigFix provides Fixlets that are categorized as "Upgrade" to accommodate upgrades to newer major versions of Oracle Java™ Runtime Environment.
  • BigFix provides support for 86-bit of windows applications compatible with x64 machines.
  • BigFix does not support the use of 32-bit and 64-bit versions of Oracle Java™ Runtime Environment in the same machine.
  • Currently, BigFix supports only the MSI version of zoom, Google Chrome, GoToMeeting, Microsoft Edge, and Webex Apps which are the IT admin installer. BigFix does not support .exe based installation of zoom, Google Chrome, GoToMeeting, Microsoft Edge, and Webex Apps.
  • The versions mentioned are in order of initial version to latest version supported.
  • Only the current version is available for deployment and all the earlier versions are superseded.
  • Other than the mentioned versions, no future updates are supported currently for Adobe Shockwave Player, Apple QuickTime Player, Winamp, ImgBurn, WinZip, and Real Player.
  • To check if any update released is supported or not, look for term *-WS-WAS-* in the update name. If the term contains *-WS-WASJAVASDK-* or *-WS-WAS*-* then those updates are not supported. The examples are as follows:
    • 9.x - Not supported
    • 8.5.5.9-WS-WAS-IFPI73197 - Supported
    • 8.0.0.0-WS-WASJavaSDK8-OS390-IFPI93093 - Not Supported
    • 8.5.5.11-WS-WASBundledSDK8-OS390-IFPI93094 - Not Supported
    • 8.0.0.0-WS-WASJavaSDK8-WinX64-IFPI93093 - Not Supported
    • 8.0.0.0-WS-WASJavaSDK8-WinX32-IFPI93093 - Not Supported
    • 8.5.5.11-WS-WASBundledSDK8-WinX32-IFPI93094 - Not Supported
    • 8.0.0.0-WS-WASJavaSDK8-WinX32-IFPI93093 - Not Supported

For supported languages, see https://help.hcl-software.com/bigfix/10.0/patch/Patch/Patch_Windows/c_other_languages.html

Products that have reached their end of support date

Microsoft products have a lifecycle that ends when the product is no longer supported. When a product reaches end of life (EOL) or its end of support date, Microsoft no longer supports and releases updates for the product, including automatic fixes, updates, and online technical assistance.

BigFix, in turn, no longer provides security and non-security content and support for products that reached its end of support date. However, users of existing Windows content can use the standard HCL support channels to raise concerns and for troubleshooting support.

Microsoft provides extended support for some products that have reached their end of life. If you signed for extended support with Microsoft, it is suggested that you contact your HCL account representative. To see information about product offerings, see https://support.hcl-software.com/csm.
Table 7. .NET Framework products that reached their end of support date

.NET Framework
.NET Framework 1.1 Gold and earlier
.NET Framework 2.0 SP1 and Earlier
.NET Framework 3.5 Gold and Earlier
Table 8. Microsoft Exchange Server products that reached their end of support date
Microsoft Exchange Server
Microsoft Exchange Server 5.0
Microsoft Exchange Server 5.5
Microsoft Exchange Server 2003 Enterprise Edition
Microsoft Exchange Server 4.0 Service Pack 1
Table 9. Office products that have reached their end of life

Office
Office 2000 and Earlier
Office 2003 SP2 and Earlier
Office 2007
Office 2007 SP1 and Earlier
Office 97
Office XP SP2 and Earlier
Table 10. Office Communicator product that has reached its end of life

Office Communicator
Office Communicator 2007
Table 11. SQL Server products that have reached their end of life

SQL Server
SQL Server 2000 SP3a and Earlier
SQL Server 2000 SP3a and Earlier (Analysis Services)
SQL Server 2000 SP3a and Earlier (BES MSDE)
SQL Server 2000 SP3a and Earlier (Client Tools Only)
SQL Server 2005 SP3 and Earlier
SQL Server 2008 SP1 and Earlier
SQL Server 7.0 SP3 and Earlier
Table 12. Windows products that have reached their end of life

Windows
Windows 2000 and all its editions
Windows 2000 SP4 and Earlier
Windows 7 Gold
Windows 98
Windows NT 4.0
Windows Server 2003 SP1 and Earlier
Windows Server 2008 Gold
Windows Server 2008 R2 Gold
Windows Vista
Windows Vista SP1 and Earlier
Windows XP
Windows XP Gold (x64)