Welcome
Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
Remote Control Installation Guide
By using Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
Enable secure target registration
To prevent unauthorized targets from registering with the Remote Control server, you can enable the secure registration feature and use tokens to authenticate the target.
Add a token for secure target registration
The BigFix® Remote Control Target provides an installation option to add a secure registration token. You can also add the token by running a Fixlet in the BigFix console.

BigFix Documentation Homepage
BigFix 10 Lifecycle Documentation
Welcome to the BigFix Lifecycle documentation, where you can find information about how to install, maintain, and use BigFix Lifecycle.
BigFix Platform
BigFix Query
Lifecycle overview
BigFix Lifecycle is single-agent, single-console technology that provides near real-time visibility into the state of endpoints.
Lifecycle guides in PDF format
Following is a list of links to the BigFix Lifecycle guides in PDF format:
Software Distribution
Use the BigFix Software Distribution applications to deploy software to endpoints across your network from a single location. Maintain control and visibility into software delivery and installation. Device owners can use the Self Service Application to manage software and other BigFix actions that are deployed to them as offers.
OS Deployment
BigFix OS Deployment, which is part of the BigFix Lifecycle Management suite, provides a consolidated, comprehensive solution to quickly deploy new workstations and servers throughout a network from a single, centralized location. This solution saves time and money, enforces a standardized and approved image, and reduces risks associated with non-compliant or insecure configurations.
Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
- Release notes
  A summary of changed or new features and enhancements included in BigFix Remote Control.
- Remote Control Installation Guide
  By using Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
  - Audience
  - Versions
  - Terms used in this guide
  - Overview of the Remote Control system
    The Remote Control system enables remote control via Target, Controller, and Server components that support peer-to-peer and managed operation. Managed mode adds centralized policy, user authentication, and auditing/recording, and can use CLI tools, Gateways, and Brokers to reach targets across restricted networks and the internet.
  - Get started
    Now that you understand the terms and components available in Remote Control, you can identify which components you need to install:
  - Install the Remote Control components
    The Remote Control components can be installed in two ways. If you have access to the BigFix® console, use a deployment fixlet to install the components.
  - Utility for extracting the component installation files
    Remote Control provides a utility that you can use to extract the installation files that are required for each component.
  - Enable secure target registration
    To prevent unauthorized targets from registering with the Remote Control server, you can enable the secure registration feature and use tokens to authenticate the target.
    - Enable secure target authentication in the server
      The BigFix® Remote Control Server provides an installation option to enable secure registration of targets.
    - Add a token for secure target registration
      The BigFix® Remote Control Target provides an installation option to add a secure registration token. You can also add the token by running a Fixlet in the BigFix console.
      - Adding a token on a Windows system
        On a Windows™ system, you can add a secure registration token in multiple ways:
      - Add a token on a Linux system
        On a Linux™ system, you can add a registration token for secure target authentication by editing the /etc/trc_target.properties file after you install the target.
  - Install the driver for smart card authentication
    The BigFix® Remote Control Target provides an installation option to install a virtual smart card reader driver. You can also install the driver by running a fixlet in the BigFix console.
  - Manage the component services
    After you install the Remote Control components, if you change their configuration, you can stop, start, or restart the component services.
  - Enabling email
  - Configure LDAP
  - Configure Microsoft Entra ID
  - Configure TLSv1.3
  - Federal information processing standard (FIPS) compliance in Remote Control
    The US Federal information processing standard 140-2 (FIPS 140-2) is a cryptographic function validation program that defines security standards for cryptographic modules that are used in IT software.
  - NIST SP800-131A compliance in Remote Control
    Remote Control version 10.0.0 components can be configured for NIST SP800-131A compliance.
  - Verifying the server installation
  - Recover from installation errors
  - Uninstall the components
  - Upgrade from previous versions
  - Maintaining the target installation
  - Properties that can be set in the target configuration
    You can configure target properties either during or after installation. The operating system on the target system determines which properties can be configured. The target properties determine the actions that can be carried out during a peer-to-peer session. If you set a server URL and set the Managed property to Yes, the actions are determined by the policies that are set on the Remote Control server.
  - AV Exclusions on Windows, Linux and MAC
    This topic provides guidance on configuring anti-virus (AV) and intrusion detection system (IDS) exclusions for BigFix Remote Control on Windows, Linux, and Mac platforms. It details the specific directories and processes that should be excluded to prevent interruptions or failures during remote control sessions. Proper configuration helps ensure reliable operation and avoids common errors related to AV or IDS interference.
  - Support
    For more information about this product, see the following resources:
  - Notices
- Remote Control Administrators Guide
  This guide is for users who want to administer Remote Control.
- Remote Control Console User Guide
- BigFix Remote Control Controller Users Guide
- Remote Control Target Users Guide
- Remote Control On-demand Target Guide
  Use Remote Control to start remote control sessions over the internet with targets that do not have the target software installed.
- Remote Control V10 Readme
Power Management
Use Power Management to control, monitor, and manage conservation policies in your deployment.
Application Control
BigFix Application Control provides a robust framework for managing application usage within an organization. It allows administrators to define policies that dictate which applications can or cannot be run on endpoints, thereby enhancing security and compliance.
Server Automation
Server Automation provides powerful automation. You can use it to sequence automation actions in steps across multiple endpoints.
Virtual Endpoint Manager
HCL BigFix Virtual Endpoint Manager (VEM) enhances BigFix with centralized, unified endpoint management for hybrid cloud and data center environments, spanning virtual machines and physical endpoints. VEM delivers real-time endpoint visibility, policy-driven automation for configuration and compliance remediation, and consistent security controls to streamline IT operations, reduce risk, and strengthen regulatory compliance.
Profile Management
Profile Management is a WebUI-based feature of BigFix Lifecycle. It provides Security Administrators the capability to define and deploy security policies to Windows 10 and macOS devices.
BigFix Remediate
BigFix MCM

Add a token for secure target registration

The BigFix® Remote Control Target provides an installation option to add a secure registration token. You can also add the token by running a Fixlet in the BigFix® console.

The token is used to prevent unauthorized targets from registering with the Remote Control server. Create a token on the server and use it when you install the target. The secure registration feature on the server must also be enabled.

The target sends the secure registration token to the server the first time it contacts the server. The server verifies that the token matches an existing token on the server. If the token is valid, the target is registered in the server and receives an endpoint token from the server.

Note:

The target includes the token in its callhome to the server only when it uses a secure connection to the server. The server URL that it uses to connect to the server must start with HTTPS.

The token is used to restrict new target registrations, or restrict updates to existing target details when you reinstall a target. After the target registers, the server sends a new token to the target to replace the token that was used when it registered. The target uses the new token to authenticate to the server each time it contacts the server. The feature is controlled by the rc.enforce.secure.registration property in the trc.properties file.

true: Secure target registration is enabled. Secure tokens are used to authenticate a target when it contacts the server. This value is the default value.
false: Secure target registration is disabled.

The secure registration feature is enabled by default on a new server installation when you are using the installer program. For an upgrade, you can enable it during the server installation, or after installation by editing the rc.enforce.secure.registration in the trc.properties file.

New installations

Install the server
Create a registration token
Install the targets along with the registration token

Upgrades

Upgrade the server
Create a registration token
Upgrade the targets along with the registration token

After you install the server, you can create a registration token. For more information about creating the token, see