Welcome
Welcome to the documentation for HCL AppScan Standard version 10.8.0
Getting started
This section provides a short tour of basic product features and procedures, including using the wizard to set up a scan.
Configuration
You configure a scan by choosing settings that best describe your application, and the kind of testing you want.
Manual exploring
Manual exploring enables you to explore specific parts of your application, filling in fields and forms as you go. This can be a way of ensuring that particular areas of the site are covered, and that AppScan has the information needed to complete forms correctly.
Scanning
Learn how to start a scan, and what happens during the scan; how to manually manipulate the Explore stage, and how to export the results of a scan.
Data
Data view is populated with information about the structure of the site during the Explore stage of the scan.
Issues
Issues view provides access to the results of a scan. You can view results at a high level or select specific tests or objects and access more details. These details include how to fix, requests/responses, and differences between the test variants that resulted in issues. You can manipulate the severity of issues, resend tests (with or without modifications), and create reports based on Issues.
Reports
Tools
This section explains how to use additional tools provided with HCL AppScan Standard.
Integrations
This section describes integrations of other applications with AppScan Standard:
Best practices
This section contains some best practices and use cases for advanced users.
FAQ & Troubleshooting
- General FAQ
  This topic addresses general application questions.
- Troubleshooting tools
- Digital signature troubleshooting
- External traffic recorder not recording
  If your external device is configured correctly, AppScan's external login recorder and external traffic recorder will show the traffic sent from the device as you send it. This section offers suggestions if it does not.
- Insufficient disk space
- License troubleshooting
- Login troubleshooting
  Tips for troubleshooting session detection problems in Scan Configuration > Login Management view.
- Low virtual memory
- Multi-step operation troubleshooting
  Some suggestions for troubleshooting action-based multi-step operations.
- No URLs found
- Out-of-session troubleshooting
  Some suggestions for troubleshooting out-of-session issues.
- Postman Collection scan
  Some suggestions for troubleshooting a Postman Collection scan.
- Server not responding
  Some suggestions for troubleshooting if the server is not responding.
- Extended Support Mode
  Extended Support Mode logs all AppScan activity, for packing and sending to your support provider to help troubleshooting a problematic procedure.
- Changing the default browser
  You can configure AppScan to use a browser other than its built-in browser.
- Reporting false positive results
- Logs
  This section includes explanations of Scan Log messages (View > Scan Log).
CLI
This section describes the syntax and options available using the Command line interface.
References
Menus and toolbar summaries, and glossary

License troubleshooting

About this task

In order to use HCL AppScan Standard for scanning your site you must have a valid license. If AppScan does not accept your license, try the following steps.

Procedure

Refresh the license: Go to Help > License and click Refresh.
Check if the license has expired. If it has, set up the floating or node-locked license based on your requirements and then click Update license to update it with the new one.
Floating licenses only:
1. Check that the licenses assigned to the server are not all currently in use.
2. Make sure that the license server (and for a local license server also the port), is reachable and not blocked by a firewall or proxy.
Node-locked licenses only:
1. Verify that the Fingerprint (Host ID) entered in My HCLSoftware matches the one shown in the license dialog (see Set up a node-locked license).

What to do next

If these suggestions do not solve the problem, contact Support.