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Administration
Administering Unica Discover involves configuring and integrating the Unica Discover client framework with your web applications or mobile native applications, installing and administering the databases used by Unica Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by Unica Discover to monitor mission-critical metrics of your web application's performance.
Session Archiving Guide
Unica Discover Session Archiving trouble shooting tips
You may encounter error messages or error situations while using Session Archiving. Use the troubleshooting tips to resolve the issues.
Network interruption causes extractor service to fails
Network interruptions can cause the extractor service to fail.

Administration
Administering Unica Discover involves configuring and integrating the Unica Discover client framework with your web applications or mobile native applications, installing and administering the databases used by Unica Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by Unica Discover to monitor mission-critical metrics of your web application's performance.
- Unica Discover Administration Manual
- Unica Discover Data Export for Data Analysis Administration Manual
- Session Archiving Guide
  - Unica Discover Session Archiving overview
    The Unica Discover Session Archiving User guide provides information on extracting session data based on a schedule and archiving sessions.
  - Session and archive tasks
    You use Session Archiving to manage data extractions and move extractions to archives.
  - Scheduled tasks
    You can view the status of scheduled tasks, check task status, run tasks again, stop tasks and disable tasks in Session Archiving.
  - Unica Discover Session Archiving trouble shooting tips
    You may encounter error messages or error situations while using Session Archiving. Use the troubleshooting tips to resolve the issues.
    - Viewing log files
      Session Archiving has a log file and an extended log file. These log files might be helpful when troubleshooting system errors.
    - Network interruption causes extractor service to fails
      Network interruptions can cause the extractor service to fail.
    - Handling socket exceptions
      You need to determine why a socket exception has occurred.
    - Daily tasks fail to start when scheduled
      You need to determine why daily tasks fail to start when scheduled.
    - Error Message: Invalid HTTP response status 401
      You need to determine why the error message, Search Server, invalid HTTP response status 401 has occurred.
  - Unica Discover Session Archiving metadata fields
    The chapter provides information on Unica Discover Session Archiving metadata fields that can be used in PDF files.
  - Creating a Session Archiving task to extract multiple sessions to long-term storage (LTS)
    You can extract multiple sessions to long term storage (LTS) by creating a Session Archiving task.
  - Archiving session data
    You can archive session data. Archive tasks are used to archive the session based on servers, data set, and data filters.
  - Session Archiving field definitions for extraction and archive tasks
    If you need more information about populating fields during an extraction or archiving task, you can find them here.
  - DOM Capture and long term storage (LTS) archiving
    You can use Unica Discover Session Archiving to save DOM Capture sessions as a Long Term Storage (LTS) in a PDF file for meta data and electronic signature.
  - Configuring the SessionArchiving.properties file
    Configure the SessionArchiving.properties file to control error logging, memory caching, and hit processing for LTS.
  - Extracting sessions to long-term storage (LTS)
    You can use various methods to extract sessions to LTS.

Network interruption causes extractor service to fails

Network interruptions can cause the extractor service to fail.

Typically, tasks fail when there are network interruptions, or the Extractor Service is unable to connect to a canister. When a task fails, Unica Discover Session Archiving tries to complete the task a predefined number of times.

Errors are reported in the Extractor log and the Unica Discover Session Archiving Tasks log.
This number of repeat attempts can be configured through the Extractor Service configuration in Manage Services. For more information, see the Unica Discover Administration Manual.

If the number of failures reaches the limit, then the task is resumed at the next scheduled time.

Note: When a rescheduled task is resumed, the extraction resumes where it left off. For example, if the extraction was midway through the second of three canisters, the sessions in the first canister and the first half of the second canister are not re-extracted.

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