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Administration
Administering Unica Discover involves configuring and integrating the Unica Discover client framework with your web applications or mobile native applications, installing and administering the databases used by Unica Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by Unica Discover to monitor mission-critical metrics of your web application's performance.
Session Archiving Guide
Unica Discover Session Archiving trouble shooting tips
You may encounter error messages or error situations while using Session Archiving. Use the troubleshooting tips to resolve the issues.
Daily tasks fail to start when scheduled
You need to determine why daily tasks fail to start when scheduled.

Administration
Administering Unica Discover involves configuring and integrating the Unica Discover client framework with your web applications or mobile native applications, installing and administering the databases used by Unica Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by Unica Discover to monitor mission-critical metrics of your web application's performance.
- Unica Discover Administration Manual
- Unica Discover Data Export for Data Analysis Administration Manual
- Session Archiving Guide
  - Unica Discover Session Archiving overview
    The Unica Discover Session Archiving User guide provides information on extracting session data based on a schedule and archiving sessions.
  - Session and archive tasks
    You use Session Archiving to manage data extractions and move extractions to archives.
  - Scheduled tasks
    You can view the status of scheduled tasks, check task status, run tasks again, stop tasks and disable tasks in Session Archiving.
  - Unica Discover Session Archiving trouble shooting tips
    You may encounter error messages or error situations while using Session Archiving. Use the troubleshooting tips to resolve the issues.
    - Viewing log files
      Session Archiving has a log file and an extended log file. These log files might be helpful when troubleshooting system errors.
    - Network interruption causes extractor service to fails
      Network interruptions can cause the extractor service to fail.
    - Handling socket exceptions
      You need to determine why a socket exception has occurred.
    - Daily tasks fail to start when scheduled
      You need to determine why daily tasks fail to start when scheduled.
    - Error Message: Invalid HTTP response status 401
      You need to determine why the error message, Search Server, invalid HTTP response status 401 has occurred.
  - Unica Discover Session Archiving metadata fields
    The chapter provides information on Unica Discover Session Archiving metadata fields that can be used in PDF files.
  - Creating a Session Archiving task to extract multiple sessions to long-term storage (LTS)
    You can extract multiple sessions to long term storage (LTS) by creating a Session Archiving task.
  - Archiving session data
    You can archive session data. Archive tasks are used to archive the session based on servers, data set, and data filters.
  - Session Archiving field definitions for extraction and archive tasks
    If you need more information about populating fields during an extraction or archiving task, you can find them here.
  - DOM Capture and long term storage (LTS) archiving
    You can use Unica Discover Session Archiving to save DOM Capture sessions as a Long Term Storage (LTS) in a PDF file for meta data and electronic signature.
  - Configuring the SessionArchiving.properties file
    Configure the SessionArchiving.properties file to control error logging, memory caching, and hit processing for LTS.
  - Extracting sessions to long-term storage (LTS)
    You can use various methods to extract sessions to LTS.

Daily tasks fail to start when scheduled

You need to determine why daily tasks fail to start when scheduled.

Unica Discover Session Archiving delays the start of a daily task until all sessions to be extracted were indexed into the Long Term Canister. Unica Discover Session Archiving inserts an extra time margin to ensure that any idle sessions in the canister expired.

Any Unica Discover Session Archiving daily task has an end time of 24:00, and the task cannot begin until one hour after the last session was indexed. This one-hour buffer ensures that all sessions marked as "closed" had time to be indexed. For a daily task that extracts yesterday's data (00:00 - 24:00 of the date before today), the earliest start time is 1:00 am.

In addition to the one-hour buffer, sessions do not close until the canister session idle time expired. If the session idle time is set for 30 minutes, the earliest executable start time is 1:30 am.

Suppose that the Nightly Extract is scheduled to run at 00:01 each morning. At 00:01 the Nightly Extract attempts to run and checks the session indexes.

The last indexed session time was 23:49:50 from the previous day, so the one hour buffer test that failed and the task is scheduled to run again at 01:01.
At 00:55, the Nightly Extract attempts to schedule a run at 01:01 and checks the session indexes. Since the last indexed session time was 23:59:43 from the previous day, the one-hour buffer test failed at the time of the test, and the task was scheduled to run again at 02:01.
At 01:55 the Nightly Extract attempts to schedule a run at 02:01 and checks the session indexes. The index test passes, and the task is scheduled and started at 02:01:01.

Note: To account for the processes of indexing sessions and canister session timeout settings, it is recommended that any daily tasks be scheduled after 02:00:00 each night.

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