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Administration
Administering Unica Discover involves configuring and integrating the Unica Discover client framework with your web applications or mobile native applications, installing and administering the databases used by Unica Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by Unica Discover to monitor mission-critical metrics of your web application's performance.
Unica Discover Administration Manual
Portal Management
This section contains administration topics for managing the Discover Portal and features available through it.
General Settings
General Settings govern alert generation, data collection and retention, email delivery, scorecard management, search configuration, and user account management.

Administration
Administering Unica Discover involves configuring and integrating the Unica Discover client framework with your web applications or mobile native applications, installing and administering the databases used by Unica Discover, defining event objects and configuring events, hit attributes, dimensions, and other object attributes used by Unica Discover to monitor mission-critical metrics of your web application's performance.
- Unica Discover Administration Manual
  - Discover Admin Overview
    This section is an overview to the Discover system and its components.
  - Discover System Monitoring
    Discover provides several mechanisms for monitoring the health of the Discover system and Discover user activities. This section provides access to the various tools available in the Discover system for monitoring it and its users.
  - Portal Management
    This section contains administration topics for managing the Discover Portal and features available through it.
    - Managing Discover Servers
      In the Discover Servers area, you can review all available Discover servers, which may include Unica Discover Transport Servers, Unica Discover datastores and Unica Discover indexing machines for search, event detection, and session replay.
    - User Administration
      This section details user administration for Unica Discover.
    - General Settings
      General Settings govern alert generation, data collection and retention, email delivery, scorecard management, search configuration, and user account management.
      - Do not change these settings
        The following settings should not be modified unless you are directed to do so by your Unica Discover representative.
      - Alerts/Thresholds
        These settings control the alert generation process and the thresholds that trigger alert generation.
      - Data Collector
        These settings define the characteristics for the Discover Data Collector, including buffer and batch sizes, intervals and time-outs, and the gathering of statistics on Discover events.
      - Data Retention
        These settings define the number of days that data is retained in the Discover databases.
      - Search
        Unica Discover search settings control how session searches are configured and retrieved. Searches may return a high number of sessions, so some settings can be used to limit the volume of retrieved data.
      - Users
        These Unica Discover settings control creation of user accounts, password policies, and default user settings.
      - Integration
        These settings are used to define the Segment Builder, which is a service that can create a session segment from an external data source.
      - Miscellaneous
      - Settings
        These settings govern the behavior of Unica Discover, which is used to search, analyze, and replay visitor sessions.
      - Scorecards
        Use these settings to configure schedule retention, dashboard distribution, and scorecard data retention.
    - Portal Announcements
      Portal announcements are messages displayed to all Portal users upon login. These messages can be used to display current system status, scheduled maintenance windows, or other Discover-related issues.
    - Portal Logs
      In the Portal Management page, the Logs section displays the different types of logs created by both the Portal and the Data Service. Each section has its own layout and UI.
    - Backing Up Discover
      Discover provides multiple mechanisms for backing up your Discover system and your captured data.
  - Discover Management System
    The Discover Management System (Manage Services) centralizes configuration management for Discover systems on Windows™-based hosts.
  - Database Administration
    The Unica Discover datastore runs on top of a set of four Microsoft™ SQL Server databases.
  - Report Access Permissions
    Users whose accounts contain the proper permissions may administer Discover reports. Depending on the type of report, permissions to administer individual reports of that type are configured in the report definition.
  - Managing User Agents
    Through Discover, you can monitor the different types of user agents that contact your web application. Through a provided set of data objects, Discover can identify the type of traffic that is requesting resources from your web application and then monitor counts and other information that pertains to the type of user agent. These objects can be used as the source data for developing a useful set of user agent-related reports, enabling you to closely monitor the composition of traffic to your site.
  - Configuring User Agent Detection
    This section describes how to acquire and maintain the configuration files necessary for parsing of fixed and mobile user agents and how to prepare those files for use in the Unica Discover platform.
  - Configuring User Agent Events
    To use the data that is injected into the [ExtendedUserAgent] section by the Discover SessionAgentTLTRef, a Discover administrator must create events that create charts for this data.
  - User Agent Tools
    These external utilities can be used to monitor and update user agent configuration data that is required by Discover.
  - bot Detection
    Most commercial enterprise web applications are subjected to significant traffic from web crawling bots. Short for "robot," a bot is a software agent that navigates websites to extract information about them. Some bots are used by search engines for indexing pages.
  - Discover Reference Information
    Use the links below to access reference information on file formats, common standards, and more in use by the Discover system.
  - Integrating Unica Discover and Unica Journey
    Unica Discover and Unica Journey integration works with CEP configuration. The CEP configuration enables the event to be sent to CEP and the external systems. Unica Discover-Unica Journey integration is supported from version 12.1.0.3 onwards.
  - Integrating Unica Discover and Unica Interact
    Unica Discover and Unica Interact integration works with CEP configuration. The CEP configuration enables the event to be sent to CEP and the external systems. Unica Discover-Unica Interact integration is supported from version 12.1.0.3 onwards.
  - Selective Deletion
    You can delete sessions and session fragments from the Unica Discover system with the Selective Deletion tool.
  - ELK Configurations
    Before configuring ELK on Unica Discover, there are some prerequisites:
- Unica Discover Data Export for Data Analysis Administration Manual
- Session Archiving Guide

General Settings

General Settings govern alert generation, data collection and retention, email delivery, scorecard management, search configuration, and user account management.

About this task

To access General Settings:

Procedure

Login to the Portal as an administrator.
From the Portal menu, select Discover > Manage Portal.
The Portal Management page is displayed. In the left panel, click General Settings.
Select the category that applies.

Results

Note: Changes to settings saved in the Portal Management page are not applied to the Portal application until the page is refreshed through your browser.

To see information about configuration settings, see Unica Discover Configuration Manual.

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